Job Description

About the role

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Mater Private Hospital Townsville has an exciting opportunity for a Medical Records Officer to join our Patient Services Team. The successful applicant will secure part-time employment, working 15 hours per week, with additional hours available for leave coverage. The Records Team operates throughout the hospital Monday to Friday between 7:00am and 5:00pm.

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The Medical Records Officer is responsible for the timely and accurate batching, filing, and retrieval of medical records across the hospital.

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Salary range: $32.02 - $37.35 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

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What you'll be doing

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- Utilise the webPAS PMI (Patient Master Index) to accurately search and allocate Unit Record numbers and patient records
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- Ensure timely retrieval and preparation of medical records for patient admission.
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- Ensure prompt and accurate filing of medical records by terminal digit filing.
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- Participate in the culling of deceased and inactive medical records.
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- Liaise with various Units / Departments, medical practices, medical practitioners, external organisations and patients
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- Release information in accordance with the policies and procedures of the Hospital.
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- Accurately and efficiently complete tasks associated with scanning of paper health record documentation (preparing, scanning, indexing and review).
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- Ensuring the information on the documents is correct once scanned into the system.
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- Work to volume of work and quality targets, ensuring they are met.
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- Contribute to the team by identifying inefficiencies and inaccuracies in processes.
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- Participate and assist with Total Quality Management activities.
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About you

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Ideally you will be a process orientated person who is looking for a fast-paced environment. You will also have:

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- Experience working in a health care environment is highly desirable.
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- Ability to quickly learn different computer applications.
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- Excellent attention to detail and data entry skills.
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- Experience in applying quality assurance processes to repetitive tasks.Demonstrated ability to follow policies and procedures.
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- Ability to complete repetitive tasks accurately at required volume and within timeframes.
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- Understanding of patient confidentiality.
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- You like to work in a team environment and comfortable to work autonomously when required.
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Why join us?

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Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education, fundraising & philanthropy and research — and it's our people who make the difference.

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We're looking for passionate individuals to join our team and help shape the future of care. At Mater,



you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

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- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
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- Grow your career with access to industry-leading training and professional development through Mater Education
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- Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
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- Access a range of health and wellbeing services with a corporate discount on private health insurance
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- Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
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- Stay active with unlimited access to discounted gyms via the Fitness Passport program
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- Convenient, discounted on-site parking
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- Enjoy great food with reduced prices at our campus cafés and coffee spots
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- Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team
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Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

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Applications close on Friday 7th August.

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All successful candidates may be required to complete pre‐employment checks (including criminal history, working rights, medical and working with children checks).

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Mater offers a safe, supportive, adaptable and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

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Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

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📌 Medical Records Officer (Townsville)
🏢 Mater
📍 Townsville