Job Description

At Unite Advisory, we pride ourselves on delivering a professional, welcoming and supportive experience for both our clients and our team.

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We're looking for a Reception & Client Support Officer to join our Coffs Harbour office and play a key role in supporting our clients, administration team and daily office operations.

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This is a full-time, office-based role suited to someone who enjoys working in a fast-paced professional environment, takes pride in organisation and client service, and is confident managing multiple priorities.

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About Us

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Unite Advisory is a professional services firm providing taxation, business advisory and financial planning services across Coffs Harbour, Port Macquarie and Macksville.

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We focus on delivering practical, high-quality outcomes that empower our clients to grow with certainty, while maintaining a strong and supportive team culture.

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What You'll Be Doing

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As the first point of contact for many of our clients, you'll help create a positive experience while supporting a broad range of administrative and operational functions, including:

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Reception coverage and front-of-house client service

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Managing phone and email customer correspondence, appointments and office inboxes

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Assisting with client onboarding and maintaining client records

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Preparing engagement documents and correspondence for client signing

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Supporting workflow coordination

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Assisting with debtor follow-up

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General office administration and team support

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Scanning, filing and document management

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Additional admin duties as required; included organising functions, booking travel ordering stationary

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What We're Looking For

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You'll thrive in this role if you enjoy variety, love helping people and take pride in keeping things organised.





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Ideally you'll have:

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Previous experience in reception, administration, customer service or an office all-rounder role

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Excellent communication skills, both written and verbal

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A professional and friendly presentation

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Strong customer service skills with a focus on building positive relationships

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Demonstrated problem-solving ability and a proactive approach

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Excellent organisational skills and high attention to detail

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The ability to confidently manage competing priorities

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Strong working knowledge of Microsoft Office

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Ability to thrive within a team environment

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A self-motivated, confident and positive attitude

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Flexibility and willingness to support the wider team wherever needed

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Experience within a skilled services environment will be highly regarded

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Above all, attitude is every bit as important as ability. If you're someone who enjoys learning, takes initiative and genuinely wants to make an impact, you'll feel at home from day one.

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Why Join Unite Advisory?

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At Unite Advisory, we believe our people are our greatest asset. You'll be joining a supportive, professional team where your contribution is recognised and valued.

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We offer:

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A stable, long-term career opportunity

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Full-time position (part-time applicants may be considered for the right candidate)

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A varied and engaging role where no two days are the same

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Supportive environment, where your contribution is acknowledged

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Play a key role in the business, where you are not just another number

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Employee benefits including our Employee Assistance Program (EAP), bonus pool and wellbeing initiatives

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On-site parking

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A great office location in Coffs Harbour

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Immediate start available for the right candidate

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📌 Reception & Office All Rounder (Coffs Harbour)
🏢 Unite Advisory
📍 Coffs Harbour