AI-Savvy Hybrid CSM: Retention & Growth Leader (New South Wales)

AI-Savvy Hybrid CSM: Retention & Growth Leader (New South Wales)

21 Aug
|
Commerce
|
New South Wales

21 Aug

Commerce

New South Wales

Job Description

Commerce seeks a commercially minded Customer Success Manager to own a hybrid portfolio of named and scaled accounts, accountable for Net Revenue Retention and renewal performance across two engagement models.

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You will develop strategic success plans, manage risk, and partner with Sales, Product, Marketing and Support to deliver measurable value. Solid communication and data‐driven decisions are essential.

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📌 AI-Savvy Hybrid CSM: Retention & Growth Leader (New South Wales)
🏢 Commerce
📍 New South Wales

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