Virtusa in Melbourne is seeking an IVR Test Engineer with in-depth knowledge of IVR testing and engineering, and hands-on testing across inbound/outbound calls. You will work with contact centre products such as Amazon Connect and Cyara, and use Cyara Cruncher for performance testing.
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Robust communication and collaboration skills are essential, along with the ability to diagnose issues via IVR logs and perform root-cause analysis. Explore CI/CD and API testing tools to drive quality.
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📌 IVR Testing Engineer - Cyara Automation & API Testing (Victoria)
🏢 Virtusa
📍 Victoria
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