We're looking for a Credit Collections Officer to join a supportive finance team. This is a great opportunity for someone who enjoys building customer relationships, takes ownership of their work and thrives in a fast-paced collections setting.
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Key responsibilities
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- Managing a high-volume customer ledger.
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- Contacting customers via phone and email to recover outstanding payments.
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- Resolving account queries and payment disputes.
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- Maintaining accurate customer records and collection notes.
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- Working closely with internal stakeholders to resolve collection issues.
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- Minimising bad debts and supporting month-end collection targets.
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Location: Macquarie Park
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Salary: $75-80k + super
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Hybrid: 2 days WFH
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About You
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- Previous experience in credit collections or accounts receivable.
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- Strong communication and negotiation skills.
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- Excellent customer service and relationship-building abilities.
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- Highly organised with strong attention to detail.
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- Comfortable managing a busy workload and working to deadlines.
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What's on Offer
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- Hybrid working (office and work-from-home flexibility).
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- Modern Macquarie Park office, close to public transport.
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- Supportive and collaborative finance team.
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- Stable, permanent opportunity with career development potential.
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- $80,000 + super inc. bonus
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