The Hospitals Contribution Fund Of Australia Limited (HCF) is seeking a Member Care Consultant to deliver exceptional service to our members over the phone. You will work in a Parramatta-based contact centre during training, then move to a hybrid schedule with a minimum two days in the office.
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You will be involved in first contact resolution, addressing member needs, and promoting HCF products. The role requires resilience, empathy, and a proactive approach to KPIs.
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📌 Hybrid Health Insurance Member Care Advocate (New South Wales)
🏢 The Hospitals Contribution Fund Of Australia
📍 New South Wales
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