Blackpoint Holdings, LLC is seeking a Tier 2 Support Engineer to tackle complex technical problems while building smarter support systems. This role serves as the technical escalation point for the Tier 1 team, ensuring swift resolution of challenging customer issues and streamlining operational workflows.
The ideal candidate will have over 3 years of experience in support roles, expertise in tools like Zendesk and Docker, as well as a solid foundation in microservices architecture. Blackpoint offers a welcoming setting that values diversity and encourages applications from all qualified individuals.
#J-18808-Ljbffr
📌 Tier 2 Support Engineer — Automation & Escalations (Australia)
🏢 Blackpoint Holdings
📍 Australia
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.