Job Description

Graduate Program - Digital & Marketing (Customer Experience) (Feb 2028)

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Where future leaders are made - are you next?

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About the Program

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Where future leaders are made - are you next?

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From day one as a Coles Group Graduate, you'll feel the connection your work has to our purpose of "helping Australians eat and live better every day". Our award-winning Grad Program offers two years (three years for Finance Graduates) of hands-on learning designed to help you grow and the opportunity to take on meaningful work and make an impact.

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You will play a role in providing food, drink and home solutions that are delicious, sustainable and healthy for our customers; and ensuring to deliver a consistent experience for our customers every day, both in-store and online.

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Why become a Coles Group Graduate?

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At Coles, we understand that when you're included, trusted and supported by leaders who genuinely care, you can do your best work for the team feeling like you belong.

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During the two-year program, you'll be working on real deliverables with clear ownership and accountability as you learn and grow through functional rotations, a tailored development program and a tight-knit support network.

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In your second year, you will also complete the Innovation Project, where you will work with a team to solve a genuine business challenge with an innovative solution.



The top teams will get the chance to present their ideas to our Executive Leadership Team and Coles Board.

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We will support your passion and graduate journey with experiences and opportunities, with each rotation expanding your knowledge as you continue to discover Coles and yourself.

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Coles Digital & Marketing (Customer Experience) Graduates

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Join an innovative, fast evolving digital and marketing setting that connects with millions of Australians each week. Our team designs and delivers seamless end-to-end experiences across the four key customer journeys - Inspire, Convert, Promise and Engage - shaping everything from personalised marketing to reliable ecommerce fulfilment. You will develop a strong understanding of how an omnichannel retailer operates and help transform customer traffic into meaningful transactions & engagements.

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Eligibility Criteria

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- Hold an Australian or New Zealand citizen or hold a permanent residency at the time of application
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- Have completed a bachelor's degree before commencing the program
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As one of the largest private sector employers of Indigenous Australians, we encourage Aboriginal and Torres Strait Islander peoples to apply to our graduate program.

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Hybrid work is an option, with 3 days in the office and 2 days working from home.

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📌 Graduate Program - Digital & Marketing (Customer Experience) (Feb 2028)
🏢 Coles Group
📍 Victoria