Job Description

At Ball & Doggett, we help bring big ideas to life.

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As Australia's largest distributor of printable materials, packaging solutions, labels, wide-format media, digital papers and consumables, Ball & Doggett plays a vital role behind many of the products people see and use every day.

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With over 100 years of industry expertise across Australia and Current Zealand, we are proud of our collaborative culture, strong customer focus and commitment to innovation. Recently recognised as a WRK+ Great Workplace, we continue to invest in our people, technology and future growth.

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Why You'll Love This Opportunity

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- Flexible working arrangements
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- Competitive salary package
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- Paid parental leave
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- Employee Assistance Program
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- Workplace advantages through Flare
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- Ongoing learning and development opportunities
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- Lead a high-impact digital growth channel with national responsibility
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- Shape the future of e-commerce within a market-leading organisation
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- Work with emerging technologies including AI-powered search, recommendations and automation
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- Partner with senior leaders and influence strategic business decisions
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- Join a supportive, collaborative culture where your ideas are valued
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The Opportunity:

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Our Sign, Display & Digital department, dedicated to creating impactful visual solutions for our clients is currently seeking a skilled and motivated Field Technician to join our dynamic team. If you have a passion for technology, excellent problem-solving skills, and enjoy hands‐on work in diverse settings, we want to hear from you.We currently have a full‐time position available within our friendly and dedicated Sign,



Display & Digital team based in Brendale, QLD.

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What You'll Be Doing

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Reporting directly to the National Service Manager – Equipment & Service – Sign, Display & Digital, your responsibilities will include:

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- Install, commission, service, maintain and repair a range of digital print, finishing and production equipment.
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- Install, maintain and troubleshoot CNC Router and Laser Cutter equipment, ensuring optimal performance and customer satisfaction.
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- Diagnose and repair electrical, mechanical and electronic faults on a variety of equipment.
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- Install, configure and support associated software and workflow solutions.
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- Perform preventative maintenance and scheduled servicing.
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- Work collaboratively with the Service Coordinator, OEM partners and vendors to identify and resolve technical issues.
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- Read and interpret electrical schematics, wiring diagrams and technical documentation.
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- Provide technical support and training to customers on equipment operation and maintenance.
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- Complete service documentation accurately and promptly.
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- Participate in OEM certification programs and ongoing technical training to maintain product knowledge.
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You will ideally be someone who has:

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- Relevant Electrical or Mechanical trade qualifications,



or equivalent industry experience.
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- Experience diagnosing and repairing mechanical, electrical and electronic equipment.
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- Experience installing and servicing wide-format printers, CNC routers, laser cutting equipment or similar industrial machinery.
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- Basic understanding of electrical schematics and technical drawings.
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- Knowledge of wide-format printing applications and associated consumables is highly regarded.
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- Strong troubleshooting and analytical skills with excellent attention to detail.
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- Effective time management and organisational skills.
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- A customer-focused approach with excellent communication and interpersonal skills.
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- The ability to work independently while also contributing positively to a collaborative team.
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- A current Australian Driver Licence and willingness to travel as required.
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- Extensive training will be provided to the successful candidate, along with support and guidance in responding to customer enquiries and special requirements.
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- Experience within the paper, packaging and printing industry would be advantageous.
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In return, Ball & Doggett will help you to grow your career in a genuinely supportive, multi-national company. We offer a flexible, friendly and empowered work environment, free parking, great colleagues and leaders who are respected throughout our industry, and the opportunity to truly make a difference to our growing business.

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Please note the successful candidate will be required to pass a National Police Check and pre-employment medical, including Drug & Alcohol test.

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📌 Field Technician QLD (Eton)
🏢 Ball & Doggett
📍 Eton