Job Description

At RACQ,we'regood people doing valuable things, making a positive impact every day, with opportunities to learn, grow, and be more.

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About the role:

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As RACQ's Payroll Business Partner, you'll own the end-to-end payroll function, ensuring our people are paid accurately, on time, every time. You'll be the go-to expert for payroll advice, compliance, and continuous improvement, partnering with leaders and key stakeholders to deliver an exceptional employee experience.

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- Manage accurate and timely fortnightly and monthly payroll processing.
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- Provide expert advice on payroll legislation, Enterprise Agreements, and employee entitlements.
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- Resolve complex payroll queries and issues with a customer-focused, risk-aware approach.
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- Partner with HR, Finance, and external agencies to ensure compliance and reporting obligations are met.
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- Support audits, reporting, year-end activities, and payroll-related projects.
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- Drive process and system improvements to enhance efficiency and employee experience.
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- This role is a 12 month fixed term contract
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What You'll Bring:

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You are an experienced payroll professional who builds strong relationships and delivers exceptional service. Curious and solutions-focused, you enjoy partnering with stakeholders, improving processes, and providing practical payroll advice. Highly organised and detail-oriented, you thrive in a rapid-paced environment while ensuring accuracy and compliance.

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- 5–7 years' payroll experience with a qualification in Business, Finance, Payroll, or a related field.
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- Proven expertise delivering accurate end-to-end payroll and interpreting complex Enterprise Agreements and policies.
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- Strong knowledge of payroll legislation, leave entitlements, PAYG, superannuation, payroll tax, salary packaging, and deductions.
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- Advanced Excel skills with the ability to analyse data, solve problems, and manage complex payroll matters.
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- Excellent communication skills with a collaborative approach and the confidence to support and mentor others.
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- Highly organised, detail-focused, and trusted to manage confidential information.
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- Experience with Chris21 (Frontier Software) will be highly regarded.
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Why join RACQ?

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RACQ is here to drive a better future for all Queenslanders. With more than 1.7 million members,we'rebuilt on helping people when they need it most. Join our team and play a part in supporting our members to move and live safely,securelyand sustainably.We'reevolving with smarter, more sustainable solutions that make a real difference across Queensland. And while our reach is big, we stay small enough to support your career with care. At RACQ,you'llfind a flexible, inclusive workplace where everyone is valued,supportedand empowered to thrive.Learn more about our culture and our commitment to diversity and inclusion athttps://www.racq.com.au/about-us

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Whyyou'lllove working at RACQ

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At RACQ, we support your work, wellbeing and career through benefits that matter.

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- Free RACQ roadsideassistancefrom day one Enjoy complimentary RACQ Everyday Roadside Assistance, renewed annually.
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- Exclusive employee discounts Access discounts across RACQ products and partner offers including banking, insurance, solar, vehicle care,retailand travel.
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- Wellbeing that goes beyond the basics Take advantage of onsite health checks, flu vaccinations, wellbeing rooms, digital wellbeingresourcesand discounted private health insurance.
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- Flexibility that works for real life OurweFLEXapproach supports balance,performanceand collaboration—whetheryou'reworking from home, the office, or a mix of both.
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Explore all ouremployee advantages at https://www.racq.com.au/about-us/careers/employee-benefits

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Adjustments & Support

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We're committed to creating an inclusive and accessible recruitment experience for everyone. If you need any adjustments or support at any stage of the process, please reach out to *******@racq.com.au for a confidential and supportive conversation or visit http://www.racq.com.au/about/careers/our-recruitment-process

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📌 Senior Payroll Officer (Queensland)
🏢 Racq
📍 Queensland