Job Description

Key Responsibilities

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- Welcome clients and visitors in a friendly and professional manner.
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- Answer, screen and direct incoming phone calls and emails.
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- Manage appointments and maintain calendars.
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- Perform general administrative duties, including filing, scanning, data entry and document preparation.
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- Prepare correspondence and maintain accurate records.
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- Process incoming and outgoing mail.
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- Maintain a tidy, organised and welcoming reception area.
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- Provide administrative support to the wider team as required.
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About You

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To be successful in this role, you will have:

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- Excellent verbal and written communication skills.
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- Strong organisational and time management abilities.
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- A professional, friendly and positive attitude.
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- High attention to detail and accuracy.
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- The ability to multitask and work both independently and as part of a team.
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- Proficiency in Microsoft Office (Word, Outlook and Excel).
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- A reliable work ethic and a willingness to learn.
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- Previous reception experience is desirable but not essential. We welcome applicants with strong customer service or administration skills, as full training will be provided to the right candidate.
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What We Offer

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- A supportive and friendly team environment.
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- Comprehensive on-the-job training and ongoing support.
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- A secure, long-term career opportunity.
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- Modern office facilities.
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- Opportunities for professional growth and development.
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📌 Receptionist (City of Gold Coast)
🏢 Gold Group Consulting
📍 City of Gold Coast