Job Description

About the Role:

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This fixed-term opportunity (to June 2027, with potential for extension) as Team Leader Payroll offers the chance to lead and shape payroll services at Townsville City Council. Reporting at a senior level, you will provide strategic oversight of payroll operations, ensuring alignment with legislative requirements, industrial instruments, and organisational priorities. Acting as a trusted advisor to leadership, you will contribute to workforce planning and remuneration decisions, while leading key initiatives such as enterprise agreement implementations, system improvements, and organisational change.

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Working closely with People & Culture, Finance, and IT, you will drive data integrity, system integration, and continuous improvement across payroll processes to ensure accurate, compliant, and efficient service delivery. You will also lead and develop a high-performing payroll team, building capability and resilience while fostering a culture of accountability and service excellence. Through solid reporting and analysis,



you will deliver insights that support decision-making and ensure payroll functions remain agile, compliant, and responsive to the needs of both the organisation and its people.

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About you:

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- Advanced expertise in enterprise payroll systems (e.g. Chris21, HR21, UKG) and system optimisation
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- Strong knowledge of awards, enterprise agreements, and employment legislation
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- Highly developed analytical and problem-solving skills for complex payroll issues
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- Proven leadership in team development, workflow management, and capability building
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- Experience leading complex, cross-functional projects and transformation initiatives
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- Strong communication and stakeholder engagement skills, including at senior levels
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- Demonstrated resilience, emotional intelligence, and ability to lead through change
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- Current Queensland "C" Class Driver's Licence
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📌 Team Leader Payroll (Townsville)
🏢 Uworkin
📍 Townsville