Job Description

Medical Receptionist – Specialist Medical Practice

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Western Sydney Gastro is a busy, modern gastroenterology specialist practice committed to providing outstanding patient care. We are looking for an experienced, friendly and highly organised Medical Receptionist to join our supportive team.

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We are seeking someone who is looking for a long-term career opportunity, enjoys working in a specialist medical environment, and takes pride in delivering exceptional service to our patients.

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Western Sydney Gastro | Bella Vista & Richmond
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Western Sydney Gastro is a busy, modern gastroenterology specialist practice committed to providing outstanding patient care. We are looking for an experienced, friendly and highly organised Medical Receptionist to join our supportive team.

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We are seeking someone who is looking for a long-term career opportunity, enjoys working in a specialist medical setting, and takes pride in delivering exceptional service to our patients.

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About the Role

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As the first point of contact for our practice, you will play a key role in creating a welcoming experience for our patients while ensuring the smooth day-to-day running of our clinics.

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Your responsibilities will include:

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- Greeting and assisting patients with warmth and professionalism
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- Managing appointments and specialist consulting lists
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- Answering a busy multi-line phone system
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- Processing Medicare, EFTPOS and private billing
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- Managing referrals, correspondence and patient records
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- Liaising with GPs, hospitals and allied health providers
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- General reception and administrative duties
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About You

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The ideal candidate will have:

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- Previous experience as a medical or specialist receptionist (essential)
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- Outstanding communication and customer service skills
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- A professional, compassionate and positive attitude
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- Excellent organisational skills with strong attention to detail
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- The ability to multitask and remain calm in a busy environment
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- Strong computer skills (experience with Clinic to Cloud is highly regarded)
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Availability

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This position is 3–4 days per week across our Bella Vista and Richmond consulting rooms.

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You will also be available to work one Saturday morning per month on a roster basis and provide additional leave cover when required.

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Who We're Looking For

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We are looking for someone who is:

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- Seeking a stable, long-term position
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- Reliable, punctual and committed
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- A team player with a strong work ethic
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- Passionate about providing exceptional patient care
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- Interested in growing with our practice for years to come
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This role is best suited to someone looking for a long-term career in medical administration. It is not suitable for applicants seeking temporary or short-term employment, including those balancing full-time university studies.

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Why Join Us?

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- Supportive and friendly team environment
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- Modern specialist practice with excellent systems
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- Ongoing training and development
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- Opportunity to grow with an expanding specialist practice
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- Work alongside respected Gastroenterologists who value professionalism and teamwork
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📌 Medical Receptionist - Specialist Medical Practice (Geehi)
🏢 Western Sydney Gastro
📍 Geehi