Job Description

Kickstart your career or take the next step with Hastings Deering – where our people build something BIGGER.

n

Hastings Deering is currently looking for an Administrator to join our team in Toowoomba. This is a Permanent Full Time position working Monday – Friday.

n

Who are we and why work with us?

n

Hastings Deering is proud to be one of the top 5 Caterpillar dealerships globally. We sell, rent, and offer support and parts distribution services for Cat products across a range of industries, including resources, general construction, civil transport and commercial construction, power systems, government, primary industries and marine.
n We have more than 3,500 employees across 23 business service centres throughout Queensland, Northern Territory, Papua New Guinea, the Solomon Islands and Current Caledonia, with our headquarters based in Brisbane, Australia.

n

When you join our team at Hastings Deering, you'll benefit from:

n

n
- Competitive Salary & Security – A rewarding salary package with yearly reviews, along with a range of benefits designed to support your health, well-being, and financial security.
n
- Training & Career Development – Opportunities for training, mentorship, and career development specific to your role.
n
- Secure & Long-Term Career – Benefit from the security of a stable, long-term position at Hastings Deering, offering you peace of mind and the opportunity to build a rewarding career.
n
- Innovation & Improvement – We drive continuous improvement through dedicated initiatives, foster inclusivity with gender/culture work groups and embrace technological advancements to stay at the forefront of our industry.
n




- Global Opportunities – Access to growth opportunities at a regional, national, and international level through our global Sime network.
n
- Health & Wellbeing Support – Dedicated programs and utilities to support your physical, mental, and financial health, such as our Employee Assistance Program, free health checks, and discounted private health insurance.
n
- Team & Culture – Join a tight-knit team where collaboration thrives, with regular staying connected lunches, team BBQs, and an active social group that fosters a positive and engaging work environment.
n
- Parental Leave – Paid parental leave options with 16 weeks for primary carers and 2 weeks for secondary carers.
n

n

About the Role

n

Hastings Deering is currently looking for an Administrator to join our team in Toowoomba. This is a Permanent Full Time position working Monday – Friday.

n

As an Administrator, some of your responsibilities may include:

n

n
- Build and maintain strong relationships with key customer accounts, delivering exceptional customer service and support.
n
- Process credit returns, COD (Cash on Delivery) transactions, and customer credits accurately and in line with company procedures.
n
- Maintain accurate cash sales records and manage non-trade purchase orders (POs).
n
- Coordinate and manage parts backorders,



ensuring timely communication and resolution.
n
- Support inventory management and parts tracking through internal systems, including Microsoft Dynamics and PCC.
n
- Monitor orders, stock levels, and transactions to ensure accurate records and efficient operations.
n
- Liaise with customers, suppliers, and internal departments to facilitate smooth business operations.
n
- Provide general administrative and operational support to maintain workflow efficiency.
n

n

About You

n

A successful teammate will have experience in:

n

n
- Proven administrative work history with demonstratable experience.
n
- A strong focus on teamwork and customer service delivery
n
- Desired experience in an administrative position within a fast-paced environment, efficient data entry skills and high attention to detail are essential.
n
- Ability to work with management and staff to assist in the delivering of required outcomes.
n
- Effective time management skills, along with well-developed (verbal and written) communication skills.
n
- Be able to show initiative, solve problems and make decisions.
n
- Understanding of job workflow and SIP processes
n
- Qualifications in Business/Office Administration (desirable)
n
- Experience and knowledge of advanced MS office package, ERP and AX Business Systems
n

n

Hastings Deering follows a Pre-Employment Process for all successful applicants, which includes two employment references, a National Police Check and a medical assessment. These checks are essential to your application, and your Talent Acquisition Partner will support you through the process.

#J-18808-Ljbffr

📌 Administrator (Toowoomba Regional)
🏢 Hastings Deering
📍 Toowoomba Regional