The Duty Manager supports daily FOH and bar operations, ensuring service flow, staff performance, and compliance. They lead shifts in the absence of senior managers.
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Key Responsibilities
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- Lead FOH and bar during shifts, maintaining service pace.
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- Handle guest issues and escalations with care.
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- Support bar operations: stock, training, and wastage control.
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- Complete cash-ups, reconciliations, and End of Shift reports.
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- Ensure compliance: RSA, WHS, food safety.
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- Provide coaching and support to staff in real time.
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About You
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- Confident leading service and handling guest issues.
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- Knowledge of FOH and bar operations.
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- Organised, reliable, and detail-oriented, solid communicator with a positive, team-first attitude.
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📌 Light Years Burleigh - Duty Manager (City of Gold Coast)
🏢 Light Years
📍 City of Gold Coast
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