Job Description

At Sydney Realty Group we think property management is due for a better way of working. That means taking the mundane off your desk — quote chasing, routines, weekend opens — and giving you room to do the work that moves a portfolio.

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Three support staff sit behind every portfolio: a Leasing Officer on weekend inspections, ingoings and outgoings, a Customer Support Agent on maintenance and quotes for your approval, and a Routine Inspection Agent on every routine.

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My name is Yanke, Managing Director. My father Dennis started this 20 years ago and it's stayed family-run ever since — team of 10, CBD office, still growing.

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About the role

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You'll manage a well-maintained portfolio of 200–225 properties across Glebe, Chippendale, the CBD, Darlinghurst and North Shore.

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- Building and maintaining genuine relationships with your landlords and tenants
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- Directing your support team across maintenance, routines, ingoings, outgoings and opens
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- Handling lease renewals, rental reviews, bond management and compliance
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- Managing arrears across your portfolio
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- Resolving disputes and complaints from both sides of the ledger
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- Representing us at NCAT when it comes up
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- Weekly updates to landlords on property performance, rental income, maintenance and tenancy matters
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- Weekly reports to landlords with properties currently on the market
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- Weekly reporting to me on how your support team is tracking
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What we can offer you

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- Monday to Friday. No Saturdays
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- One day working from home per week once you've passed probation
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- Three dedicated support staff behind your portfolio
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- MRI, Inspection Manager, FlickItOver and more — full training provided
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- A CBD office, a team of 10, and direct access to the Director
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- Room to grow as the rent roll grows, and a genuine say in how we do things
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Who we're looking for

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- 5+ years' experience as a Property Manager
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- Solid working knowledge of the Residential Tenancies Act
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- Confident handling conflict and holding a position with landlords, tenants and tradespeople
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- A portion of our landlords and tenants communicate primarily in Mandarin, so bilingual Mandarin and English is an advantage — not essential
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- Comfortable directing a support team and holding them to a standard
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- High attention to detail with a proactive approach — you'd rather prevent the problem than manage it
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- Open-minded about workflow changes and emerging technology
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- Honest, straightforward, and a genuine team player
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TL;DR

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You've run a portfolio before and you're good at it. You'd rather lead a support team than do everything yourself. You're open to new systems and new technology, and you don't flinch when a process changes because we found a better way to do it.

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Start date: late August, though I'm flexible for the right person.

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📌 Senior Property Manager (New South Wales)
🏢 Sydney Realty Group
📍 New South Wales