Job Description

"At Opal HealthCare, we know that companies don't succeed, people do."

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This is aged care but not as you know it!

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Opal HealthCare is one of Australia's largest residential aged care providers, with 148 Care Communities across five states and a national team of over 23,000 dedicated professionals, we're changing lives every day. Our commitment to innovation drives us to pioneer new solutions, reshaping the way we care for our residents.

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We're seeking a proactive and experienced People & Culture Advisor to join our team at Opal. This role is pivotal in partnering with leaders and teams across NSW care communities to provide expert guidance and solutions on a wide range of people matters, including performance, engagement, development, and employee relations.

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About the Role:

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You'll play a key role in shaping Opal's culture by role-modelling behaviours aligned with our Purpose and Values, while delivering high-quality support to our Care Communities.

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As a People & Culture Advisor, you will:

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- Partner with leaders to provide advice on HR matters, including performance, engagement, and employee relations.
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- Coach and mentor managers on complex ER/IR issues, investigations, and performance management.
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- Deliver training and resources to build leadership capability and support organisational change initiatives.
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- Ensure compliance with HR policies, aged care standards, and industrial instruments.
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- Investigate and resolve complaints promptly to mitigate risk and maintain a safe, respectful workplace.
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- Analyse HR data (turnover, absenteeism)



and provide actionable insights to improve business performance.
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- Manage industrial claims and ensure compliance with remuneration bandings and enterprise agreements.
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This is a 12-month fixed-term contract to cover parental leave, with the possibility of extension or conversion to a permanent role, subject to business growth

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About You:

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- Minimum 2 years' experience in a generalist HR role with proven IR/ER case management
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- Strong communication, negotiation, and stakeholder engagement skills
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- Ability to coach, develop, and resolve workplace conflict effectively
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- Skilled in data interpretation and delivering training programs
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- Knowledge of industrial relations frameworks and healthcare sector
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- Demonstrated capability to lead IR/ER matters end-to‐end and build leadership capability
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- Tertiary qualification in HR or related discipline; current Police and NDIS checks
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What can we offer you?

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At Opal HealthCare, we're all about creating a nurturing work environment that encourages innovation, growth, and camaraderie. Here's what you'll enjoy:

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- Fun & Inclusive Team: Join a diverse and professional team united by our purpose to bring joy to those we care for
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- Professional Growth: Join a supportive and cooperative team, where your career development is a priority. We offer opportunities for advancement and skill enhancement
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- Inspiring Leadership: Engaged leaders who support and champion your growth
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- Learning Culture: Commitment to your development and ongoing education
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- Purpose-Driven: Be part of shaping the future of aged care and improving lives
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📌 HR Advisor (New South Wales)
🏢 Opal HealthCare
📍 New South Wales