Job Description

Location: Bay St, Port Melbourne
n Position Type: Part-time (20-25 hours/week) Mon, Tue & Fri (1.30-6pm), Wed(10.30-3pm),
n Availability: Immediate or within 2 weeks

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This is not your average front desk role.
n We're looking for someone who's not just clocking in and out but who wants to grow with us. This is a solo reception role working hand in hand with PM .

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This is a genuine career-building opportunity for a motivated and experienced receptionist ready to take on greater responsibility within a modern and progressive general practice. You will become a valued member of our team and work alongside experienced professionals who are passionate about delivering outstanding patient care.

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What You'll Be Doing:

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- Managing appointment bookings, billing (private and bulk billing), and Medicare claims with accuracy and efficiency
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- Processing payments via Tyro, HICAPS, EFTPOS, and performing daily reconciliations
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- Operating multiple digital systems confidently, including:n n




- Best Practice software
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- Health Engine or similar booking platforms
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- Microsoft Excel, Word, and email management
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- Applying high-level IT and computer skills to manage data, troubleshoot system issues, and streamline workflows
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- Supporting the Practice Manager when needed
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- Maintaining accurate patient data, coordinating follow-ups, recalls, and supporting accreditation processes
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- Creating a welcoming front-of-house experience for patients, while staying on top of day-to-day administrative duties
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- Keeping the reception area and clinic tidy, clean, and presentable at all times
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- Replenishing doctor's rooms, treatment areas, and monitoring clinic stock levels to ensure readiness
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- Working both independently and collaboratively with management in a rapid-paced and professional healthcare environment
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