Job Description

Join an award-winning organisation and make a genuine difference in the lives of people with disability.

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Biala Support Services is a respected registered NDIS provider delivering high-quality Supported Independent Living, Home & Living and community-based supports across the Northern Rivers.

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We are seeking experienced Disability Support Workers to join our team on a permanent part-time basis. The position offers a minimum of 15 hours per week, with the potential to increase to approximately 30 hours per week, depending on participant needs, availability and service requirements.

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Disability Support Worker

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Permanent Part-Time | 15–30 Hours per Week

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About the role

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You will provide safe, respectful and person-centred support that promotes each participant's independence, choice, dignity and wellbeing.

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Your responsibilities may include:

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- Supporting participants with daily routines, personal care and household activities.
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- Assisting with community access, appointments and social participation.
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- Following support plans, health plans, behaviour support strategies and risk controls.
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- Providing medication support in accordance with training and procedures.
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- Completing accurate progress notes and incident documentation.
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- Communicating professionally with participants, families and the broader support team.
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- Supporting participants with complex needs while maintaining professional boundaries.
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The role may include weekday, weekend, evening, overnight and public holiday shifts.

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About you

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We are looking for experienced, reliable and values-driven people who are passionate about delivering high-quality disability support.

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You will have:

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- Previous experience working in disability support, SIL,



Home & Living or complex care.
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- A robust understanding of person-centred and rights-based practice.
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- Experience providing personal care and supporting daily living activities.
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- Strong communication, documentation and relationship-building skills.
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- The ability to follow individual support plans and workplace procedures.
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- Sound judgement and the ability to remain calm in challenging situations.
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- Reliability and flexibility to work across a range of shifts.
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Experience in positive behaviour support, active support, medication assistance or complex support environments will be highly regarded.

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Why join Biala?

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Biala is a recognised and award-winning Employer of Choice, with achievements including:

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- Business Excellence Awards in 2024 and 2025.
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- Employer of Choice in 2025 and 2026.
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- Regional Employer of Choice and Outstanding Leader awards in 2025.
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- Excellence in Health, Care and Wellness in 2026.
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We offer a supportive workplace, ongoing training, salary packaging, wellbeing initiatives and opportunities to grow your career.

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Essential requirements

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Applicants must hold, or be willing to obtain:

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- NDIS Worker Screening Check.
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- Working With Children Check.
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- Current First Aid and CPR.
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- Current unrestricted driver licence.
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- Access to a reliable and comprehensively insured vehicle.
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- The right to work in Australia.
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- Required NDIS Commission modules.
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- Two professional referees, including a current or previous supervisor.
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Relevant qualifications in Disability, Individual Support, Community Services or a related field will be highly regarded.

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For more information, visit www.biala.org.au or contact:

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Bruna Gianelli
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Proudly local. Proudly inclusive. Proudly Biala.

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📌 Disability Support Worker (East Ballina)
🏢 Biala Support Services
📍 East Ballina