A major telecommunications company is seeking a Senior Lead - Incident Manager to oversee incident management processes. The successful candidate will have at least 5 years of experience in Incident Management and strong technical insights into IP Networking. The role involves leading a team in a 24x7 setting, managing customer incidents, and developing strategic improvements. This position offers flexibility and is critical for maintaining customer service excellence across the network.
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📌 Senior Incident & Network Operations Lead (Victoria)
🏢 Telstra
📍 Victoria
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