Job Description

RTO Manager - Short courses in construction and mining

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Small to Medium-Sized RTO | Hands-On Leadership Role | Genuine Growth Potential

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We are seeking an experienced, highly organised and motivated RTO Manager to take responsibility for the day-to-day operations, compliance and continuous improvement of our established Registered Training Organisation.

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This is a fast-paced, dynamic and very hands-on position within a small to medium-sized RTO delivering nationally recognised training, primarily across the construction, high-risk work and vocational education sectors.

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The successful candidate will not simply oversee the operation from a distance. You will be directly involved in compliance, reporting, funding requirements, student administration, trainer support, systems improvement and the practical running of the RTO.

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This position would suit an experienced RTO professional who understands what is required to operate a compliant, commercially successful and efficient training organisation and who is comfortable taking ownership of outcomes.

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RTO Manager

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Small to Medium-Sized RTO | Hands-On Leadership Role | Genuine Growth Potential

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We are seeking an experienced, highly organised and motivated RTO Manager to take responsibility for the day-to-day operations, compliance and continuous improvement of our established Registered Training Organisation.

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This is a fast-paced, dynamic and very hands-on position within a small to medium-sized RTO delivering nationally recognised training, primarily across the construction, high-risk work and vocational education sectors.

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The successful candidate will not simply oversee the operation from a distance. You will be directly involved in compliance, reporting, funding requirements, student administration, trainer support, systems improvement and the practical running of the RTO.

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This position would suit an experienced RTO professional who understands what is required to operate a compliant, commercially successful and efficient training organisation and who is comfortable taking ownership of outcomes.

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Key Responsibilities

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- Manage the day-to-day operations of the RTO.
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- Maintain compliance with the Standards for RTOs and relevant regulatory requirements.
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- Manage Construction Skills Queensland (CSQ) contracts, funding requirements, claims, evidence and reporting.
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- Oversee AVETMISS reporting, data validation,



submissions and error rectification.
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- Manage and maintain the aXcelerate student management system.
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- Ensure student records, enrolments, assessments, completions and certification are accurate and processed efficiently.
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- Monitor compliance with training package requirements, scope of registration and funding obligations.
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- Coordinate trainer and assessor compliance documentation, including qualifications, currency, professional development and matrices.
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- Review and improve training and assessment strategies, assessment tools, policies, procedures and operational systems.
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- Support trainers and assessors with compliance, administration and delivery requirements.
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- Manage internal audits, validation activities, continuous improvement processes and corrective actions.
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- Prepare the organisation for regulatory, funding and client audits.
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- Monitor reporting deadlines, contractual obligations and key compliance dates.
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- Improve workflow, communication and accountability across administration, compliance and training functions.
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- Identify operational risks and implement practical solutions.
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- Assist with scheduling, resource planning, certification, student enquiries and general RTO administration when required.
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- Work closely with the business owner and leadership team to support sustainable growth and future opportunities.
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About You

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To be successful in this position, you will have:

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- Demonstrated experience managing or operating within an Australian RTO.
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- Strong working knowledge of the Standards for RTOs, ASQA requirements and vocational education compliance.
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- Proven experience with Construction Skills Queensland funding and reporting.
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- Advanced experience using aXcelerate or a comparable student management system.
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- Robust knowledge of AVETMISS reporting, data validation and submissions.
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- Experience managing funded training contracts, evidence requirements and claims.
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- A detailed understanding of student administration,



certification and records management.
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- Experience supporting trainers and assessors and maintaining compliant trainer files.
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- Strong auditing, validation and continuous improvement experience.
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- Excellent organisational skills and the ability to manage competing priorities and deadlines.
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- A high level of accuracy and attention to detail.
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- Strong written and verbal communication skills.
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- The confidence to make decisions, identify problems and follow matters through to completion.
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- A practical, commercially minded and solutions-focused approach.
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- The ability to work independently while remaining accountable to the broader leadership team.
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- A willingness to be hands-on and assist wherever required.
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Experience within construction, high-risk work, plant and equipment, civil construction or workplace safety training will be highly regarded.

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Personal Attributes

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We are looking for someone who is:

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- Highly organised and dependable.
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- Proactive rather than reactive.
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- Motivated and results-driven.
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- Calm and capable under pressure.
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- Comfortable working in a fast-paced environment.
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- Able to communicate clearly with trainers, students, clients and management.
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- Confident holding others accountable while maintaining positive working relationships.
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- Focused on practical outcomes, not unnecessary bureaucracy.
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- Committed to compliance, quality and continuous improvement.
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- Interested in helping build and improve the organisation over the long term.
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What We Offer

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- A senior and influential position within an established RTO.
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- A genuine opportunity to shape systems, processes and future direction.
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- Direct access to the business owner and decision-makers.
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- A varied position where your experience and ideas will be valued.
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- Support from administration, finance, payroll and human resources functions.
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- The opportunity to improve and grow a business with significant potential.
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- A competitive salary package based on experience and capability.
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- Long-term career potential for the right person.
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This is not a narrow compliance-only position. It is a broad operational leadership role requiring someone who can manage the details, support the team, improve systems and take genuine ownership of the RTO's performance.

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📌 RTO Manager - Short courses in construction and mining (Queensland)
🏢 Sheer Workplace Training
📍 Queensland