Job Description

Full-time or Part-time hours negotiable (between 30 - 38)

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$94K to $98K + super FTE

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Located in a vibrant office in New Farm

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Maintain quality of service by adhering to core principles of a person centred and community-based service approach

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Position Overview

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The Individual Service Coordinator/ Administrator plays a vital role in ensuring the smooth and efficient operation of service delivery to people with a disability based on their individual needs. The position handles a wide range of tasks, from administrative duties to more complex responsibilities that support the overall values and principles of Staffing Options. In essence, the role acts as a central point of contact for communication, organisation, and coordination.

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We are advertising this as a full-time role, Monday to Friday 9am to 4.30pm, however, part-time hours can be negotiated with the successful candidate.

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Responsibilities include

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Establish collaborative relationships within Staffing Options and with each person, their family, support workers, government agencies, other providers and stakeholders

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Work with a team including Development Workers to develop and deliver supports, which may include the supervision and management of support staff

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Ensure compliance with the standards, which can include coordinating staff training and maintaining records

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Develop and issue Service Agreements and Quotes

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Conduct Inductions, Home Safety Checklist reviews and Risk Assessments as required

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Provide reports regarding hours usage, provide information around rate options

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Roster coordination based around the lifestyle and rituals of the person supported and ensuring support workers are rostered appropriately

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Field enquiries,



take detailed information and attend to related tasks in order to fill shifts and rosters as per back-up and emergency arrangements

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Candidate Profile

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We are looking for a highly experienced and dedicated individual who is passionate about supporting people with disabilities. The ideal candidate will possess a robust understanding of the disability sector and related compliance requirements.

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Demonstrated experience in a person-centred role within the disability sector

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Diploma of Community Services or equivalent qualification is highly regarded

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A current NDIS Worker Screening, or ability to attain

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A current Blue Card with Positive Notice Card, or ability to attain

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A current First Aid and CPR Certificate, or ability to attain

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The candidate will demonstrate exceptional interpersonal skills, adaptability, and a commitment to ethical practices while maintaining confidentiality and professionalism in all interactions

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We offer a range of benefits, including -

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- A supportive and friendly work environment
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- Paid lunch breaks and birthday leave
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- Convenient office location with public transport access
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- Access to EAP
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If you possess the relevant skills and experience, and are eager to contribute to a values-driven organisation, we encourage you to apply.

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About us

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Staffing Options is a private fee for service agency which commenced in 1997. This was in response to a need for experienced disability and aged care support workers. Since then, Staffing Options has developed and is able to respond to a wide range of requests, some of which include:

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- Temporary/emergency relief staff
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- Ongoing brokered supports
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- Community participation
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- Collaborative support for people with disabilities
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📌 Individual Service Coordinator / Administrator (Queensland)
🏢 Staffing OptionS
📍 Queensland