Job Description

Are you ready to run the engine room of a leading Commercial Property Organisation?

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This is a fantastic opportunity for an experienced Office Manager, Business Support Manager or Corporate Services professional ready to step into a broader leadership role with national responsibility.

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- Sydney CBD

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- $140,000-$150,000 inc super + bonus

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- High profile strategic role with budget responsibility.

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Ampersand has partnered with a leading commercial property organisation with offices across Australia to appoint a National Operations Manager.

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Reporting directly to the CEO, you'll play a pivotal role in ensuring the business operates efficiently, securely and consistently, while leading the corporate services function that underpins the entire organisation.

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This is a highly visible position where you'll partner with senior leaders, influence operational strategy and lead a team responsible for keeping the business running smoothly every day.

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About the Role

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Leading a team of five direct reports, you'll oversee the delivery of national corporate services across the business, including:

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- HR operations and people support
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- Office management and administration
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- Corporate systems and outsourced IT
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- Risk, governance and compliance
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- Facilities and supplier management
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- Budget management and operational planning
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Working closely with the CEO and leadership team, you'll identify opportunities to improve processes, strengthen governance and deliver a seamless employee experience across multiple offices.

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What You'll Bring

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We're looking for someone who enjoys wearing multiple hats and can comfortably move between strategic thinking and hands-on problem solving.

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You'll likely have 3-5 years' experience in an Office Management, Corporate Services or Business Operations role and be looking for your next career move.

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You'll also bring experience across several of the following areas:

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- Strong understanding of HR policies, procedures and employee lifecycle processes
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- Exposure to managing outsourced IT providers or technology vendors (you don't need to be technical, but you should understand IT infrastructure and know how to manage vendor performance)
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- Experience managing operational or corporate services budgets
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- Knowledge of governance, compliance and business operations
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- Exposure to ISO management systems, particularly ISO 9001, ISO 14001, ISO 45001 and ISO 27001, would be highly regarded
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- Exceptional organisational and stakeholder management skills
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- A proactive approach with a genuine passion for continuous improvement
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Why Apply?

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This is an opportunity to take ownership of a highly visible leadership role where your work will have a genuine impact on how the organisation operates.

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- A broad, enterprise-wide leadership role with significant autonomy
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- Direct access to the CEO and executive leadership team
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- The chance to shape operational strategy and drive business improvement
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- Flexible working arrangements
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- A modern Sydney CBD office
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- Excellent long-term career prospects within a respected national organisation
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If you're looking for a role where you can influence strategy, improve business performance and lead operational excellence across a national organisation, we'd love to hear from you.

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📌 National Operations Manager (New South Wales)
🏢 Ampersand
📍 New South Wales