WORKPLACE ACCESS & SAFETY is an established, fast-growing company providing inspection and advisory services in Height Safety & Confined Spaces to a wide variety of industries including numerous local and state government agencies.
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Following significant and sustained business growth we are looking for an experienced Scheduling Specialist to support the team and lead our scheduling function nationwide. This is a new position within a business where you will have the opportunity to influence daily operations, improve systems and help drive exceptional customer service while supporting strategic growth.
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About the role
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This role is suitable for someone who can lead a skilled team using their excellent time management and resource optimisation skills.
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Working closely with Inspectors, Operations Manager, GMs and the Management Team you will be responsible for co-ordinating inspectors' appointments across Australia, ensuring that work is allocated in a timely and productive manner, and that schedules are optimised to meet customer and business service commitments.
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Key responsibilities include:-
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- co-ordinate and manage inspectors' schedules across the country
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- understand the requirement of each customer and organise a suitable inspector, manage scheduling, cancellation and urgent requests accordingly
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- identify conflicts or inefficiencies in the schedules and implement practical solutions
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- maintain accurate appointment, availability and workload information across systemssupport reporting, scheduling and revenue analysis, and operational co-ordination activities
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- collaborate closely with Inspectors, Operations Manager and the Administration Team to achieve strategic goals
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- plan and organise travel arrangements for inspectors for inter-city trips
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- undertake additional duties as required to support operational outcomes
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What we offer
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A good base salary is supplemented by generous incentives aimed at maximising and growing our existing business output. You will work with and be supported by a skilled team of dedicated professionals in modern offices with free onsite parking.
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To be successful in this role you will:-
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- have previous experience in efficient scheduling, workplace planning or operational co-ordination
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- have experience in scheduling of personnel and resources in a fast-paced environment
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- be able to manage multiple priorities and meet customer deadlines
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- have experience working on a robust scheduling platform and other industry systems
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- have a strong analytical mindset and great attention to detail
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📌 National Inspection Scheduling Specialist (City of Kingston)
🏢 eXenet Human Resources
📍 City of Kingston
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