Job Description

About Fetch

n

Fetch is how modern pet parents give their pets the best care . One pink app for insurance, health, and care – easy, fair, and kinda fun. We've raised our Series A from Lightspeed and Airtree, customers love us (rated #1 by Choice Magazine!), and we're growing fast.

n

We're looking for a super-ambitious engineer who's excited to build AI-driven products that improve pet health, streamline veterinary care, and help millions of pets live healthier lives.

n

n
- Location: Sydney (Hybrid – Tue/Wed/Thu in-office)
n
- Compensation: Series A salary + meaningful equity upside
n
- Stack: TypeScript, React, Next.js, NestJS, GCP
n
- Tooling: Cursor, Claude, and unlimited AI tools – no token limits
n

n

Your role

n

You'll work directly with product, design, and leadership to architect and ship high-impact features that drive measurable improvements in pet health outcomes and veterinary efficiency. You'll own technical decisions, mentor engineers, and set the bar for quality.

n

n
- Ship real products that improve pet health and veterinary care
n
- Build event-driven systems to manage pet health data, streamline vet workflows, and simplify pet parent interactions
n
- Turn cutting-edge AI into reliable, production-ready features (guardrails, evals, monitoring)
n
- Collaborate directly with vets, ops, and product teams to create meaningful, measurable improvements in pet health outcomes
n

n

What you'll build

n

n
- Real-time, event-driven architecture: Vet visits triggering health record updates, follow-up reminders, and actionable insights in minutes (not days)
n
- AI-powered clinical workflows: Automating triage, symptom evaluation, summarisation, follow-ups, and personalised care recommendations
n
- Reliable workflow engines: Robust, human-friendly systems with comprehensive audit trails, replayable decisions, and clear paths for humans-in-the-loop
n




- Productionising AI: Turning fuzzy outputs into transparent, safe decisions using structured outputs, verification, and targeted explainability
n
- Data-driven AI evaluation loops: Labelled datasets, offline/online evaluations, regression tests, and ongoing monitoring so quality stays stable
n
- Core domain models & platform primitives: Foundations (Pets, Health Records, Care Plans) that enable rapid, safe innovation
n

n

About you

n

You ship rapid, smart, and reliably. You simplify complexity relentlessly, are comfortable making decisions quickly, and care deeply about creating impactful outcomes for pets.

n

n
- 5+ years shipping impactful software at scale
n
- Comfortable with TypeScript, React, Next.js, and GCP (or similar and quick to adapt)
n
- Pragmatic builder – knowing when to scale and when to iterate quickly
n
- You have great product thinking, and love to understand the user problem, challenge requirements, and push for outcomes over output
n
- Obsessed with reliability, observability, and trustworthiness
n
- Clear communicator, effective collaborator across teams
n
- Strong backend foundations: highly scalable distributed systems with solid resilience processes and auditability of all automated decisions
n
- Experience with event-driven architectures or workflow engines
n
- Bonus – real-world production AI experience (structured outputs, evaluation loops, guardrails)
n
- Bonus – experience in healthcare, veterinary, fintech or related industries
n

n

What it's like here

n





We're ambitious, collaborative, and genuinely enjoy building together. The Fetch team is smart, thoughtful, and kind – low ego, open, caring, and always supportive.

n

n
- You'll be involved early in strategy. You're encouraged to give your opinion and debate with founders and the rest of the team
n
- Weird is welcome. We value unexpected perspectives and people who think differently, so just be you
n
- Unlimited AI tooling - no token limits or approvals needed. Just try things
n
- Work on a product genuinely loved by thousands of pets and pet parents
n
- We're growing FAST. It's an exciting time to join and you'll directly impact the future of our products
n

n

And the perks:

n

n
- Competitive Series A salary + meaningful equity
n
- Hybrid working (3 days Sydney office, flexible WFH)
n
- Latest MacBook Pro and a top setup
n
- Two team retreats each year (Blue Mountains, SXSW, Hunter Valley)
n
- Office dogs for cuddles and interruptions
n
- Bean to cup coffee machine, unlimited fruit and snacks. Toblerone on-tap
n

n

How to apply

n

Apply via the link, along with a quick note highlighting (bonus points if you include a photo of your pet ):

n

n
- The most impressive system you've built (why it mattered, what was tough, lessons learned)
n
- An AI feature you've shipped (how you evaluated success, guardrails, results)
n
- What excites you about working at Fetch
n
- Links to your shipped work (GitHub/portfolio)
n

n

Interview Process

n

n
- Intro chat: Mutual fit, role scope, and what you're excited to build
n
- Technical deep dive: Past systems you've shipped, tradeoffs, and how you drive outcomes
n
- Practical design challenge: A realistic problem (architecture + product thinking)
n
- Meet the team: Working style, collaboration, and day-to-day at Fetch
n

#J-18808-Ljbffr

📌 Senior Software Engineer (AI and Platform) (New South Wales)
🏢 Fetch Pet
📍 New South Wales