Job Description

What you'll do

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- Greet and assist students at reception, in person, by phone and email
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- Handle enrolments, student records and database entry [e.g. aXcelerate/VETtrak]
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- Support students with course questions, timetables, USI and payment queries
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- Assist trainers with classroom setup, resources and attendance
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- General admin: filing, ordering supplies, keeping the campus organised
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- Escalate student welfare or academic concerns to the right staff member
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About you

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- Previous admin, reception or customer service experience (education sector a plus)
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- Warm, patient manner — you enjoy helping people
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- Solid written and verbal English; confident with Microsoft Office
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- Organised and able to juggle a busy front desk
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- Available Tuesday to Saturday and willing to work across both campuses
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- [Second language such as Arabic,



Hindi or Punjabi highly regarded]
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- Working with Children Check (or willing to obtain)
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What we offer

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- Sunday and Monday off — beat the weekday commute
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- Supportive team and genuine training on our systems
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- Career development / study opportunities
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How to apply

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Click Apply and send your resume with a short cover letter telling us why this role suits you. Applicants must have full working rights in Australia.

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📌 Student Support & Administration Officer | (New South Wales)
🏢 First Aid Coach Sydney
📍 New South Wales