Job Description

Sales and Service Insurance Consultant - Springwood - Full Time

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Country Services Pty Ltd | Authorised Representative of NRMA

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Position: Sales and Service Insurance Consultants

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Full Time | 9:00am - 5:00pm | Monday – Friday

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Start date: 31st August 2026

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Sales & Service Insurance Consultant / Authorised Representative of NRMA Insurance

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Represent a well-known general insurance brand as an Authorised Representative and join the team on a permanent basis.

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Please note: The successful applicant will be employed by Country Services Pty Ltd, not NRMA Insurance.

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Join us in a dynamic, customer-first environment where your people skills and sales acumen make a real impact. This is a front-line customer service role with a strong sales focus, ideal for someone who thrives in a fast-paced team setting and is driven to meet business goals.

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As the friendly face and voice of our branch, you'll play a key part in delivering exceptional service and driving success. Your core responsibilities will include:

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- Providing outstanding customer support, both in person and over the phone, with warmth and professionalism
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- Providing assistance with NRMA Insurance and The NRMA M&S; products in a way that meets customer needs and builds trust
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- Collaborating with a small, high-performing team to achieve individual sales targets and branch-wide goals
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- Completing training and maintaining compliance, ensuring up-to-date knowledge of products and procedures
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- Accurately receipting payments for Insurance and Membership transactions with attention to detail
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We're searching for someone who brings both expertise and enthusiasm to our customer-focused setting. To thrive in this role, you'll need:

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What We're Looking For:

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- Exceptional customer service skills, backed by at least 1 year of experience in a customer-facing position
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- Collaborative spirit with the ability to work closely within a small team to achieve sales targets
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- Highly developed communication skills, both written and verbal, to connect confidently and clearly
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- Keen attention to detail, ensuring accuracy in all tasks
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- Proven problem-solving ability, with creative thinking and sound judgement
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- Tech-savviness, including proficiency across multiple computer programs
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- Confident cash handling, ensuring transactions are smooth and accurate
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- Experience in the banking or insurance sector is a bonus, but not a must—we value your transferable skills and potential
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As part of your application please include a cover letter outlining why you would be perfect for the role and a recent resume.

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📌 Sales and Service Insurance Consultant - Springwood - Full Time (Queensland)
🏢 Country Services
📍 Queensland