Job Description

ESSENDON NISSAN, part of Hopper Motor Group is a very well established company right in the heart of Essendon Fields.

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Very skilled and professional team who get the job done and have fun doing it.

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Your role

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Your role will be to greet and liaise with our customers through the service life cycle from initial bookings to post service satisfaction follow-up.

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You will need to have a particular focus on the needs of our customers. Customer satisfaction and retention is very important to our team and our future.

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Responsibilities include but are not limited to:

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Answering of telephone service calls with a skilled telephone manner.

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Booking and checking in vehicles for service or repair.

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Communicating required vehicle repairs to our customers including quoting and invoicing.

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Skills and experience

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To be successful in this role you will hold these essential qualities:

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Must have customer experience within a busy retail environment,

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Reliable and a team player,

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Able to communicate well

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Ability to multi task,

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Experience in using ERA

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Must have a Victorian Drivers License

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Experience in a Nissan Service Department is preferred but not essential.

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Please Note:

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Applicants must have Citizenship, Permanent Residency or be able to sufficiently demonstrate valid working rights.

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Hours are Monday - Friday, 7:30am-5:30pm.

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Job benefits and perks

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To the right person we offer:

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- A generous remuneration package
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- Plenty of opportunity for On Target Earnings and Commissions through very achievable KPI's we set.
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- Company maintained vehicle or car allowance.
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- Ongoing training, development and future career opportunities within our Company and various dealerships within Melbourne
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📌 Service Advisor - ESSENDON NISSAN (Victoria)
🏢 Hopper Motor Group
📍 Victoria