Job Description

We are currently seeking a compassionate and reliable part-time Care Partner to support our Aged Care and Department of Veterans' Affairs (DVA) clients in the Shepparton region.

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This is a case management-focused role where you will coordinate and monitor care services, ensuring clients receive high-quality, person-centred support tailored to their goals and needs. Beginning with approximately 25 hours per week with chance to move full-time within 3 - 6 months, this position is ideal for someone who is passionate about making a positive impact in the community and can communicate effectively with clients, families, and support networks.

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Key Responsibilities

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- Coordinate and monitor care plans for Aged Care and DVA clients in the Shepparton region
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- Conduct regular client visits and assessments to review care needs, goals, and wellbeing
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- Liaise with clients, families, healthcare providers, and internal teams to ensure cohesive support
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- Update and maintain accurate case documentation and records in line with organisational and compliance requirements
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- Identify and elevate any risks, concerns, or changes in client status to the appropriate team members
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- Support clients to access and navigate community services and resources
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- Ensure all case management activities align with relevant policies, DVA guidelines, and aged care standards
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Key Requirements

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- Previous experience in case management, aged care, disability support, ora related community services role
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- Strong understanding of person-centred care and the ability to tailorsupport to individual client needs
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- Effective verbal and written communication skills, with the ability to buildtrust and rapport with clients
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- Demonstrated ability to work independently, prioritise tasks, and manage acaseload
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- Reliable, professional, and compassionate approach to supporting clients inthe community
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- Current driver's licence and ability to travel within the Shepparton region
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- Relevant qualifications (e.g., in health, community services, or social work) are desirable
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What We Offer

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- Meaningful work supporting Aged Care and DVA clients in a local community setting
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- Flexible part-time hours (approximately 25 hours per week)
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- Supportive team workplace and ongoing professional development opportunities
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- Access to training and resources to build your skills in case management and client care
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📌 Care Partner (Shepparton)
🏢 NEW CARE SERVICES
📍 Shepparton