Job Description

Macquarie Park or Minto, NSW | Hybrid Working Arrangement

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A leading national FMCG and supply chain organisation is seeking an experienced National Pallet Controller to take ownership of pallet governance, reporting, compliance and continuous improvement across a complex national network.

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This is an excellent opportunity for a pallet control specialist who can step into a highly visible role, work autonomously with minimal handover, and help shape the future of pallet management across the business. The role is initially offered on a contract basis due to extended leave coverage, with strong potential to convert to a permanent position for the right candidate.

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The Prospect

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Reporting to the Head of Distribution, you will be responsible for driving pallet management governance across multiple sites nationally, ensuring robust controls, accurate reconciliations and improved visibility of pallet assets.

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Beyond day-to-day pallet control, you will play a key role in developing and implementing long-term pallet management standards, policies and governance frameworks that support the business for years to come.

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Key Responsibilities National Pallet Governance & Control

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- Manage pallet control activities across a national network.
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- Ensure compliance with pallet management procedures and controls.
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- Develop and implement national pallet governance standards and policies.
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- Drive accountability and consistency across multiple operational sites.
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Reconciliations & Account Management

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- Oversee CHEP, LOSCAM and other pallet account reconciliations.
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- Investigate and resolve pallet variances, transfer disputes and discrepancies.
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- Monitor aged balances, unresolved transfers and pallet losses.
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- Ensure pallet transactions are recorded accurately and promptly.
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Reporting & Analytics

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- Produce weekly and monthly pallet performance reporting.
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- Analyse pallet data to identify trends,



risks and improvement opportunities.
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- Deliver insights that support operational and financial decision-making.
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- Monitor key pallet KPIs and compliance metrics.
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Stakeholder Engagement

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- Partner with Warehousing, Transport, Manufacturing, Supply Chain and Finance teams nationally.
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- Liaise with CHEP, LOSCAM, transport providers and external partners.
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- Influence and support site teams to improve pallet management outcomes.
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- Provide training, coaching and guidance on pallet control best practice.
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Continuous Improvement

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- Identify process gaps and implement practical solutions.
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- Improve data integrity, reporting accuracy and operational compliance.
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- Lead initiatives that reduce pallet losses and optimise asset utilisation.
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- Establish sustainable processes that support future business growth.
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About You To be successful, you will bring:

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- Proven experience in pallet control, logistics, transport, warehousing or supply chain operations.
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- Strong understanding of pallet reconciliations, account management and operational governance.
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- Experience working with CHEP, LOSCAM or similar pallet pooling systems.
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- Experience supporting multiple sites or national operations.
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- Intermediate to advanced Excel skills with the ability to analyse high-volume transactional data.
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- Strong stakeholder engagement, communication and problem-solving skills.
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- The ability to work independently and quickly establish credibility across the business.
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- Experience developing governance frameworks, policies or continuous improvement initiatives will be highly regarded.
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Why Join?

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- Opportunity to make an immediate impact within a national organisation.
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- Hybrid working arrangement.
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- High-profile role with exposure to senior stakeholders across the business.
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- Opportunity to develop and embed long-term pallet management strategies and governance frameworks.
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- Potential for the role to become permanent for the right candidate.
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