Job Description

Receptionist/Concierge – Be Part of Autoleague!

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Are you passionate about delivering exceptional customer experiences and looking for an opportunity to grow within a dynamic automotive group?

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Autoleague is seeking a friendly, professional, and customer-focused Receptionist / Concierge to join our team in a part time receptionist role, with exciting opportunities for additional hours and career progression as our business continues to expand.

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Why Join Autoleague?

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At Autoleague, we don't just sell vehicles. We create memorable experiences for our customers and rewarding careers for our people.

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What's in it for you?

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- A vibrant, inclusive, and supportive workplace culture
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- Competitive salary package
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- Comprehensive training and ongoing development
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- Employee Assistance Program (EAP), including free counselling and wellbeing support
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- Career growth opportunities across multiple automotive brands and departments
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- Potential for additional hours as the business continues to grow
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This is an excellent opportunity for someone looking to establish a career within a leading automotive group and gain exposure to a diverse range of brands and customers.

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About the Role

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As the first point of contact for Autoleague, you'll play a key role in creating a welcoming and professional experience for every customer who visits our dealership.

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Your positive attitude, attention to detail, and exceptional customer service skills will help ensure every interaction reflects the high standards we're known for.

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Key Responsibilities

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- Greet and welcome customers, creating a positive first impression
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- Manage incoming phone calls and customer enquiries professionally and efficiently
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- Accurately record customer information and direct enquiries to the appropriate departments
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- Work closely with Sales, Service, Parts, and Administration teams to support daily operations
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- Assist with customer communications and appointment coordination
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- Maintain a clean, organised, and professional reception environment
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- Support general administrative and customer service tasks as required
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About You

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You genuinely enjoy helping people and thrive in a busy customer-facing environment.

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- Outstanding customer service skills and a professional presentation
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- Friendly, confident, and approachable communication skills
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- Strong organisational skills and the ability to multitask
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- Experience using Microsoft Office and general computer systems
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- A calm, solutions-focused approach when handling customer enquiries
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- A positive attitude and a willingness to learn
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- Previous reception, hospitality, retail, or customer service experience will be highly regarded
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Ready to Take the Next Step?

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Whether you're an experienced receptionist or someone from a hospitality, retail, or customer service background looking for a rewarding career prospect, we'd love to hear from you.

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Join a growing automotive group representing some of the industry's most exciting brands and enjoy genuine opportunities for long-term career development.

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About Us

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Autoleague is one of Australia's largest automotive dealership groups, representing a diverse portfolio of leading automotive brands across multiple locations.

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We are an Equal Opportunity Employer committed to creating an inclusive workplace that values diversity, respect, and collaboration.

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All shortlisted applicants will be required to complete pre-employment checks, including police and medical assessments.

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📌 Concierge Receptionist (Victoria)
🏢 Autoleague
📍 Victoria