Job Description

The Team Leader, Schedulingis responsible forleading and coordinating the effective scheduling,allocationandoptimisationof ourEducationdelivery workforce. Working closely with the Manager, Program Delivery, you will ensure programs are appropriately resourced,maintaincompliance requirements, and support strategic workforce planning initiatives.

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Main responsibilities of the role include:

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Providing leadership, coaching and support to the Scheduling team while driving continuous improvement initiatives

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Producing workforce and scheduling reportsandidentifyingopportunities to improve service delivery and resourceutilisation

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Managing scheduling systems and processes to ensure data integrity,complianceand operational efficiency

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Monitoring workforce capacity,efficiency,utilisationand supportingeffective planning and decision-making

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Leading end-to-end scheduling operations across all Education programs

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About you:

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- Proven experience leading scheduling and workforce planning functions in a complex environment
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- Excellent stakeholder engagement,communicationand relationship-building capabilities
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- Experience using workforce management,schedulingand communication systems, with advanced Microsoft Excel skills
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- Strong analytical,problem-solvingandorganisationalskills with exceptional attention to detail
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- Demonstrated experience managing teams and building high-performing workplace cultures
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- Experience within the VET sector, RTOenvironmentor education industry
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- Auslan skills and understanding of Deaf community,cultureand language
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About Us:

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Deaf Connect is the largest, whole-of-life service provider and social impact organisation for Deaf, deafblind and hard of hearing Australians. We stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

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Our organisational values of Heart, Courage, and Discovery stand with the Deaf community to build capacity and influence social change while paying respect to history, culture and language.

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We offer an attractive benefits program including:

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- Salary packaging, enabling you to make huge savings on tax and maximise your pay
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- Flexibility regarding working arrangements
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- Discount membership to gyms and facilities throughout Australia
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- Free annual flu vaccinations
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- Free comprehensive online learning portal
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- Free financial wellness support through our default super fund
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The successful applicant will be asked to provide a NDIS Worker Check, a Working with Children Check (WWCC) relevant to their state (if applicable to the role), and proof of working rights in Australia. Deaf Connect is committed to child safety, safeguarding, and inclusion, and is proud to be an equal opportunity employer.

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📌 Team Leader - Scheduling (New South Wales)
🏢 Deaf Connect
📍 New South Wales