Are you an organised and adaptable Senior Administrator who loves staying on top of a busy schedule?
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Looking for a business that values you as an individual?
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Elite Refrigeration is a well-established company specialising in commercial refrigeration and air conditioning services in the Southeast Queensland regions.We take pride in our work and in our employees.
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The Role:
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As the Senior Administrator - Scheduling Lead, you'll be responsible for overseeing and monitoring our Technicians' schedules using our Job Management system.
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Job scheduling is a crucial part of our business - we are looking for someone to own the schedule while being flexible and happy to go with the flow when plans need to change.
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We have recently transitioned into our current service programme, Simpro, and you will play a crucial part in the implementation.
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Key Responsibilities:
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- Take charge of our schedule by collaborating with senior leaders and the business owners.
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- Provide leadership and oversight to our Admin Officers with job scheduling.
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- Field phone calls from customers enquiring about new or existing jobs.
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- Schedule jobs for Technicians on our job management system.
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- Field phone calls from Technicians and help them to operate efficiently.
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- Listen and respond to feedback from customers and elevate feedback appropriately.
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- Monitor and respond to emails in our Admin inbox when necessary.
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What you Need:
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- Previous background in a trade environment is highly advantageous.
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- Computer literacy and experience with Microsoft suite.
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- Experience using job management software in a trade industry, Simpro experience is preferred.
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- Strong organisation skills and ability to multitask.
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What we Offer:
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We value our employees and provide them with the resources and opportunities to grow both professionally and personally. We offer:
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- Professional growth opportunities encouraging career development.
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- Supportive and friendly work environment.
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- Free onsite parking!
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Learn more about us atwww.eliterefrigeration.com.auand become part of our dedicated team today!