Job Description

Client Experience Officer / Receptionist

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IMMEDIATE START AVAILABLE -- Client Experience Officer / Receptionist

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Enhanced Movement is a premium Physiotherapy & Exercise Physiology practice, specialising at providing high quality care to our community across the Brisbane Area.

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Due to our high demand we are looking for a passionate Admin/Reception team member to provide outstanding client experiences and assisting in helping people to move well and feel great again!

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WHY THIS WILL BE YOUR BEST CAREER CHOICE YET?!

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You will enjoy a fun & fast-paced atmosphere with our awesome team, completing a variety of duties including greeting clients, taking payments, answering phone calls, assisting practitioners and helping people make great choices when it comes to their health

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You'll get to be a part of a committed team within a great work environment that rewards excellent performance

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You will enjoy a challenging role and be a key part of an amazing team culture

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A casual reception position of (approx 15-20hours / week) is available in our Coorparoo clinic.

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Your role will focus on provide exceptional reception care to our amazing clients, supporting and articulating their needs to relevant practitioners, Doctor or Care Coordinators.

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The successful applicant will be join a role that involves engaging with clients and ensuring their visit is first class. This includes encouraging clients to enjoy coffee, herbal tea and attending to their needs.

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You'll be responsible for assisting the practice manager, and taking over reception duties as required, which may sometimes be at short notice.

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You will also be responsible for demonstrating our values and culture on a daily basis with clients and other team members, working closely with the team to ensure a happy, cohesive work environment.

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Our team members are mentored regularly, trained thoroughly, highly supported, and rewarded well.

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Benefits of working at Enhanced Movement

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You get daily support and regular in-house continuing education

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You are part of a very strong and committed team and you get to learn from other team members who are aligned with our vision

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You get to help us with creating new ways to do business

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You mix with people who love their work

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Outside of work team get-togethers, dinners and parties

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Team Development Days

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What are we looking for in our newest team member?

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Love people and enjoy getting to know new people quickly.

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You are somebody who shows initiative, and you are always looking for things to do.

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You are flexible and able to work at short notice.

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You thrive in a fast-paced work environment with a remarkable ability to multi-task.

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You pride yourself on maintaining a clean environment and are willing to do the unappreciated, but necessary tasks such as cleaning and tidying

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You can work on your own & independently

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You are somebody who communicates well and possesses a excellent phone manner. You smile when you answer the phone, and always go the extra mile to help out our wonderful clients and team

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You are well educated and a quick learner.You have great computer skills and are willing to learn our internal systems.

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You can follow directions and you are happy to receive constructive feedback

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You can effectively prioritise your time

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You are happy to put yourself out there and call new clients and past clients to book them in

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You are competent in daily reception duties and able to learn new things quickly.

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You are proficient with the use of the English language and have great communication skills both online and in-person.

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Success Profile

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The successful applicant will need to be available to either start early (7am) or finish late (7pm) - not both

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Please note, we only want to speak with people who are genuinely excited about the opportunity to nurture and spoil our lovely clients.

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We have a unique business culture, and we're continually taking on new ideas to ensure we provide the best possible care for our clients. This is a exciting & rewarding role.

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More about us:

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Website: https://www.emep.com.au/

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📌 Client Experience Officer / Receptionist (Queensland)
🏢 Enhanced Movement
📍 Queensland