Job Description

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- 8-week daily rate contract (potential extension), Melbourne CBD, 5 days on-site
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- Must have Driver Licence and access to car
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- Broad role across EUC support, Networking, and Telephony
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This is a great opportunity for a Technical Field Engineer to join a busy, collaborative team supporting a multi-site environment, delivering high-quality support on-site.

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About You

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- Strong communication skills, with the ability to provide excellent customer service across all levels of the business
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- Experience in end user/field support in enterprise environment (3+ years preferred)
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- Good understanding of networking fundamentals and troubleshooting connectivity issues
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- Experience supporting core infrastructure including rack inspections, cable management, patching
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- Experience supporting technologies VoIP and legacy PABX telephony systems
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- Full driver's licence and access to a vehicle required
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About the Role

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- Provide Level 2 and 3 end user support across desktops, laptops and mobile devices
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- Deliver both remote and face-to-face support across multiple sites
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- Troubleshoot hardware, software and network-related issues to restore services quickly
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- Support a range of technologies including end user devices, communications systems and site-based infrastructure
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- Manage and track incidents through to resolution, ensuring strong user communication throughout
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- Participate in an after-hours on-call roster as part of the support team
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Why Join

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- Opportunity to work across a diverse, multi-site setting
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- Join a collaborative team delivering critical support services
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- Work within an organisation focused on making a meaningful impact
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📌 IT Technical Field Engineer (Victoria)
🏢 Emmbr
📍 Victoria