Job Description

For over 50 years, Signet has helped more than 60,000 Australian businesses wrap, pack, and ship their products with confidence. Proudly Australian owned, we operate a Brisbane-based manufacturing facility alongside operations across Australia, supplying a broad range of packaging solutions, industrial consumables, safety, and cleaning products nationwide.

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At the heart of Signet is our purpose — Helping Australia Compete. This means backing Aussie businesses to succeed through dependable supply, quality products, and smart solutions. It also means creating a workplace where our people can do meaningful work, grow their careers, and be part of a business that genuinely supports Australian industry.

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Our Operations team is currently seeking a passionate and motivated Quality Assurance Lead to join our team on a permanent full-time basis. Reporting to the Head of Manufacturing, we are looking for a candidate who can demonstrate a commitment to quality excellence, ensuring all systems are maintained to a high standard.

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Key Responsibilities:

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The Quality Assurance Lead will manage Quality and compliance across the Flexible Packaging plant; this is a outstanding opportunity for an experienced Quality professional to take their next career step. We will rely on you to provide valuable support in our busy day-to-day operations and work closely with all business units on a national basis. Your responsibilities will include but are not limited to:

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- Conduct incoming inspections of raw materials, packaging, and production inputs to ensure compliance with approved specifications.
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- Perform start-up, in-process,



and final quality inspections on blown film and converted products.
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- Measure, test, and record critical product characteristics, including film dimensions, physical properties, and performance standards.
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- Verify production outputs against customer specifications, product standards, work orders, and quality control requirements.
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- Identify, document, quarantine, and communicate non-conforming materials, supporting investigations, corrective actions, and complaint-resolution.
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- Maintain accurate quality records, test results, certificates, retained samples, and release documentation in line with site procedures.
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- Collaborate with cross-functional teams to resolve quality issues, support trials, product development, process validation, and continuous improvement initiatives.
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- Ensure compliance with quality, food packaging, hygiene, safety, audit, calibration, traceability, and housekeeping requirements while promoting a strong quality culture.
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Who we are looking for:

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You will preferably have 5 years' experience in quality role(s) in a manufacturing workplace or similar, such as packaging, food or pharmaceutical industries. You are confident, reliable, able to make decisions, highly adaptable, consultative in your approach and a strong team player. You will also have:

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- Previous experience in quality assurance, laboratory testing, blown film extrusion, flexible packaging, plastics manufacturing, or FMCG packaging is desirable, but not essential.
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- Experience working within ISO 9001, HACCP, BRCGS, GMP, food contact packaging, or similar quality systems is required.
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- Experience with customer complaint investigations, non-conformance management, audit preparation, and product release processes is required.
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- Availability to travel interstate when required
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- Certificate/Diploma in Quality Assurance is preferred but not essential
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- Certificate in Internal Auditing and experience in internal auditing is desirable
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- Exposure to workplace health and safety, food safety where applicable, hygiene, housekeeping, and environmental standards.
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- Need to visit a physiotherapist? We have one onsite for complimentary use for team members.
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- Access to qualified Employee Assistance Program. Available 24/7/365.
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- Length of service recognition program celebrates and rewards milestones with the Company. Our average tenure is 7 years.
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- Employee of the Month Awards recognising employees who go above and beyond.
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- Training and development opportunities
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- Paid parental leave
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Applicants must have unrestricted working rights to work in Australia / New Zealand. On this occasion, we will not consider applicants who require sponsorship.

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Signet is an Equal Opportunity Employer that values diversity. We are a merit-based organisation that supports long-term sustainable employment in delivering a safe operation and environment.

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📌 Quality Assurance Lead (Queensland)
🏢 Signet
📍 Queensland