Frontline IT Support Specialist (Victoria)

Frontline IT Support Specialist (Victoria)

21 Aug
|
Capgemini
|
Victoria

21 Aug

Capgemini

Victoria

Job Description

Capgemini in Melbourne is seeking an entry-level IT support contact to be the first point of contact for end-user issues and tickets. You will triage, log, and resolve incidents where possible, escalating to technical teams when needed, while delivering skilled, empathetic support.

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You will provide desktop and application support, communicate clearly with users, and follow ITIL-aligned processes to ensure high-quality ticket handling. This role emphasizes teamwork and growth opportunities.

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📌 Frontline IT Support Specialist (Victoria)
🏢 Capgemini
📍 Victoria

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