21 Aug
|
Singleton Diggers
|
Singleton
21 Aug
Singleton Diggers
Singleton
Job Description
Functions & Events Manager | Event Manager | Hospitality Manager
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Singleton Hospitality Group – Singleton, NSW
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Lead Exceptional Events. Grow Your Hospitality Career.
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Are you an experienced Functions Manager, Events Manager, Event Coordinator, Hospitality Manager, Conference & Events professional, Venue Manager or Wedding & Events Coordinator looking for your next challenge?
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Singleton Hospitality Group is seeking a passionate hospitality professional to lead our growing functions and events business across two of the Hunter Valley's leading licensed clubs.
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Operating Singleton Diggers and Club Dorsman, Singleton Hospitality Group delivers outstanding hospitality experiences through gaming, food and beverage, wagering, promotions, live entertainment, corporate events, weddings, celebrations and community functions.
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We're looking for someone who thrives on creating exceptional guest experiences, enjoys building strong client relationships and has the organisational skills to coordinate multiple events while leading a team to deliver memorable occasions.
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If you're looking for a role where every day is different, this is the opportunity for you.
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About the Role
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As our Functions & Events Manager, you'll take ownership of our functions and events portfolio from enquiry through to successful delivery.
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Working closely with clients, suppliers and internal departments, you'll coordinate everything from intimate celebrations to large corporate functions and community events, ensuring every occasion exceeds expectations.
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This role combines event management, hospitality operations, customer service, venue sales and project management, making it ideal for someone who enjoys both planning and hands-on execution.
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Key Responsibilities
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You'll be responsible for:
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- Managing all corporate,
community and social function enquiries and bookings.
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- Growing function and event revenue through proactive promotion and sales of our facilities.
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- Conducting venue inspections and building strong relationships with prospective clients.
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- Preparing proposals, quotations and event documentation using Function Tracker.
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- Coordinating every aspect of event planning from confirmation through to completion.
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- Liaising with internal departments including Food & Beverage, Operations and Gaming to ensure seamless event delivery.
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- Preparing function rooms, including furniture movement, room layouts, event configuration and technical equipment.
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- Ensuring every function space is presented to the highest skilled standard.
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- Leading, training and supporting team members delivering functions and events.
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- Monitoring event delivery to ensure exceptional customer service and guest satisfaction.
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- Professionally managing customer enquiries, concerns and feedback to achieve positive outcomes.
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- Maintaining accurate records and reporting using Function Tracker and the Microsoft Office Suite.
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- Identifying opportunities to improve operational efficiency, customer experience and function sales.
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About You
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We're looking for someone who genuinely enjoys hospitality and takes pride in creating memorable guest experiences.
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You'll ideally have:
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- Experience as a Functions Manager, Events Manager, Event Coordinator, Conference & Events Coordinator, Venue Manager,
Hospitality Manager or similar role.
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- A strong background in hospitality, hotels, clubs, conference venues, event venues, restaurants or catering.
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- Exceptional customer service and relationship management skills.
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- Outstanding communication, presentation and interpersonal skills.
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- Excellent organisation, planning and project management abilities.
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- High attention to detail and the ability to manage multiple events simultaneously.
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- Confidence using event management software (experience with Function Tracker is highly regarded).
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- Strong computer skills across the Microsoft Office Suite.
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- A proactive, hands-on approach with the ability to assist with room setup, furniture configuration and event preparation when required.
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- Confidence resolving customer concerns professionally and positively.
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- Flexibility to work a rotating roster including evenings, weekends and public holidays.
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Why Join Singleton Hospitality Group?
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We're committed to developing great hospitality professionals and providing an enjoyable, supportive workplace where your contribution genuinely makes a difference.
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We offer:
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- Up to $85,000 per annum (Level A Manager), dependent on experience.
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- Career development and internal promotion opportunities.
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- Staff meals provided whilst on shift.
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- Company supplied uniform.
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- A supportive leadership team.
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- A diverse and exciting role where no two days are the same.
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- The opportunity to work across two well-established hospitality venues with an excellent reputation within the Hunter region.
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If you're passionate about hospitality, love creating memorable experiences and want to join a progressive organisation with genuine career opportunities, we'd love to hear from you.
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📌 Function & Events Manager (Singleton)
🏢 Singleton Diggers
📍 Singleton