Job Description

Our client is a rapidly growing international youth travel brand operating across Australia, the UK and North America.

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With a strong online presence and a passionate customer base, they specialise in delivering life-changing travel and lifestyle experiences to thousands of customers globally. Continued growth has created an opportunity for an experienced Sales Team Manager to lead a high-performing team from their Melbourne CBD headquarters.

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This is an excellent chance for a commercially focused people leader who enjoys developing talent, driving accountability and delivering strong revenue outcomes.

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The Role

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Reporting directly to the Chief Operating Officer, you will lead a team of 12 sales consultants responsible for guiding customers through a highly consultative sales journey.

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This is a hands‐on leadership position where your ability to coach, motivate and develop a results-driven culture will be critical to success.

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You will be responsible for driving revenue performance, improving sales effectiveness and ensuring your team consistently delivers exceptional customer experiences.

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Key Responsibilities

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- Lead, coach and develop a team of 12 sales consultants
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- Drive team performance against sales and revenue targets
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- Monitor KPIs, conversion metrics and individual productivity
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- Conduct regular one‐on‐one coaching sessions and performance reviews
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- Develop structured improvement and development plans
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- Manage escalated customer issues and complex sales situations
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- Identify opportunities to improve sales processes and efficiencies
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- Provide regular reporting and performance insights to senior leadership
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- Build a high‐performing culture focused on accountability, growth and results
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About You

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To be successful in this role, you will bring:

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- Experience leading a sales‐focused team of 8+ direct reports
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- A proven track record of achieving and exceeding revenue targets
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- Strong coaching, mentoring and performance management skills
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- Confidence managing both high performers and underperformance
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- A commercial mindset with strong business acumen
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- Experience analysing sales performance data and KPIs
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- Exceptional communication and stakeholder management skills
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- A resilient, energetic and results‐oriented leadership style
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Experience in travel, hospitality, contact centres, membership sales, education, recruitment or other high‐volume sales environments will be highly regarded.

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What's On Offer

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- Realistic first year OTE of circa $120,000
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- Hybrid working arrangement (3 days office / 2 days WFH)
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- Modern Melbourne CBD offices
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- Birthday leave
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- Additional travel‐related benefits
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- Work-from-anywhere flexibility
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- Strong career progression opportunities
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- Supportive leadership team with direct executive exposure
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- A fast‐paced, high‐growth and energetic culture
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Why This Opportunity?

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This role offers the chance to take ownership of an established sales team within a growing international business where your leadership will have a direct impact on revenue performance and customer outcomes.

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If you're a sales leader who loves building high‐performing teams, coaching people to success and achieving ambitious targets, we'd love to hear from you.

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📌 Sales Team Manager (Victoria)
🏢 Chandler Macleod
📍 Victoria