Job Description

Retail Assistant - Buys & Loans Operator

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Cash Converters is Australia's largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.

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- Responsibility - We are clear, honest, and authentic.
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- Perseverance - We show up with grit and determination.
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- Equity - Everyday people helping everyday people.
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- Potential - We innovate and we grow.
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- Community - We do extraordinary things when we do it together.
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Our Stones Corner Store is looking for a Full-Time Retail Assistant - Buys and Loans Operator to join our team.

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About the role

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- This position is a Retail based role, in our Buys and Loans Department.
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- You will accurately perform day-to-day transactions in our Buys and Loans department.
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- Ensure KPI targets are achieved through actively seeking pricing feedback and trends.
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- Build lasting relationships with our customers by actively listening to and understanding their needs.
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- Effectively communicate pricing, valuation and pawnbroking options to our loyal customers; and
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- Perform all transactions in line with company and legislative requirements.
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About you

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- Proven customer service experience, ideally within a retail environment.
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- Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware.
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- Confidently able to negotiate with our devoted customers for a win/win outcome.
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- Solid communication skills that build rapport, trust, and demonstrate compassion; and
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- Are interested and have the ability to discuss and clearly explain contract details with customers.
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What's on Offer

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- Exclusive access to 'Cashies Rewards' featuring discounts and cash-back offers from over 400 retailers.
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- Monday to Sunday Trading.
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- Training provided with real career development opportunities.
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- Ongoing store and team bonuses.
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- Paid Parental Leave.
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- Salary Packaging for a Novated Car lease available.
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- Health Insurance Discounts
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- 30% Instore Discount.
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- Plus, access to our Wellness Activities: Move, Munch, Money and Mind.
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Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.

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Founded in 1984 in Victoria Park, WA, Cash Converters has proudly grown from a humble homegrown Australian business into a leading name in the retail, pawnbroking, and personal finance industry. Over the past four decades, we've expanded our reach, celebrated 40 years of success and become an ASX-listed international company operating in 15 countries.

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📌 Retail Assistant - Buys & Loans Operator (Queensland)
🏢 Cash Converters
📍 Queensland