Buildit - Wipro Digital Global Engineering Studios
|
Victoria
21 Aug
Buildit - Wipro Digital Global Engineering Studios
Victoria
Job Description
Buildit - Wipro Digital Global Engineering Studios in Melbourne is seeking a Service Desk Analyst to provide first-line IT support and maintain high service standards. You will handle incidents, log tickets, and communicate updates to users to ensure timely resolution.
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Responsibilities include triaging hardware and software issues, using service management tools, and contributing to knowledge base articles. A customer-focused approach and the ability to work under SLA are essential.
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📌 Service Desk Lead: Frontline IT Support & SLA Champion (Victoria)
🏢 Buildit - Wipro Digital Global Engineering Studios
📍 Victoria
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