Job Description

Systems Officer at Queensland Government in Brisbane, QLD, AU

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This Full time on site position offers great opportunities for career growth.

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What you'll do

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- Provide high-quality administrative and system support for the Surgery Connect program by accurately inputting, updating and retrieving data within the Surgery Connect database.
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- Maintain a strong understanding of relevant systems, processes and policies; action user access requests; and provide support to system administrators.
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- Build positive relationships, identify customer needs, and deliver responsive services aligned with policy requirements.
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- Contribute to continuous improvement by challenging existing administrative practices and implementing innovative business process enhancements.
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- Manage and escalated complaints as required, provide solutions that achieve positive outcomes, prioritise and coordinate administrative activities to support the program's strategic objectives, and undertake other duties as directed.
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About you

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- Demonstrated knowledge and understanding of medical terminology used to deliver patient-centred activities would be highly regarded.
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- Demonstrated knowledge and experience with database utilisation and patient management systems.
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- Experience, skills and knowledge of departmental financial and administrative processes, with a proven ability to actively participate in business improvement initiatives that deliver more efficient work practices.
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- Demonstrated ability to successfully manage a range of activities and projects with conflicting timeframes.
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- Provide general administrative support functions across the team that contributes to organisational goals and objectives.
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Why work with us?

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Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing.

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- Competitive salaries
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- 12.75% superannuation
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- 17.5% leave loading
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- Employee wellbeing
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- Access to 24/7 confidential employee support providers and counsellors including for immediate family members
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- Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
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- Professional development
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- Career progression with more than 300 diverse career pathways and career support to take you further!
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- Access to a variety of programs and initiatives to support training and career growth.
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- Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.
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Our commitment to equity, diversity and inclusion

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At Queensland Health, our work environment is inclusive and supportive, and we value our employees.

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We are an equal prospect employer and encourage applications from people of all cultures, abilities and backgrounds.

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Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process.

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If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager.

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We value diverse candidates and your need for adjustments will not affect our hiring decisions.

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This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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📌 Systems Officer at Queensland Government
🏢 Queensland Government
📍 Queensland