Job Description

7mo ago , from Lagardere AWPL Travel Retail

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Grow your career and thrive in the secure intoxicating buzz of a living and breathing airport environment!

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news@MKY will introduce you to a new shopping experience where products lay ready to surprise and delight. In tandem with a wide range of curated news/magazines, books, gifts, and travel essentials, news@MKY will place a spotlight on brands that celebrate Mackay, Queensland and its surrounds

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At LagardèreAWPL, we're not just the largest Travel Retail operator in the Pacific – we're the most passionate! With 150+ stores across Australia, Recent Zealand, and Noumea, we bring big brands to life in airports and travel hubs. Our dynamic team of 2,000+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

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The Role:

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We're looking for CasualRetail Assistantsto join our team at Mackay Airport. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

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What You'll Do:

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- Deliver outstanding customer service & expert product recommendations
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- Stay ahead of trends with ongoing professional training
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- Keep the store looking vibrant & well-stocked
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- Process transactions smoothly & efficiently
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- Assist customers with queries in a friendly, professional manner
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What We're Looking For:

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- Passion for customer service & sales
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- Confident communicator with a positive attitude
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- Well-groomed & professionally presented
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- Retail experience? Great! But not essential—we'll train you!
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- Flexible availability (early mornings, nights, weekends & holidays)
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- Valid working rights & ability to obtain an Aviation Security ID Card
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Perks & Benefits:

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- Parking – No one likes paying for it! We offer free/subsidised airport parking for our employees
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- Staff Discounts – You'll get exclusive discounts on products in our stores + extra savings on water and hot beverages
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- Career Development – Our Better Together development program offers opportunities to upskill, take on new challenges, and grow your career within our vibrant network
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- Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
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- Employee Referral Program – Refer your awesome network to our team and if they're hired, you'll receive a reward + you'll go into the running to win an end-of-year bonus
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- Wellbeing Leave & Employee Assistance Program – From day one our permanent employees receive a paid Wellbeing Leave day, and everyone has access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
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- Work in a Dynamic Airport Environment – Where no two days are the same!
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We Value Diversity & Inclusion

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At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

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Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

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📌 Head Of Brands (Mackay)
🏢 Lagardère AWPL Travel Retail
📍 Mackay