Job Description

Job Type: Permanent position | Full time position

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Job Description

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The Client Redhearts Support Services is a NDIS Registered provider located in Victoria. They provide individualised care and support to their participants with disabilities.

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As the demand for such disability care services grows in the region, they seek a passionate and qualified Disability Services Officer to join their team. The Role is for a full time basis with an annual salary set at $80,000 to $85,000 depending on experience plus superannuation.

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The role will be based at 634 Springvale Road, Mulgrave VIC 3170.

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Responsibilities

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- Assess the unique needs of clients to tailor individualized care plans.
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- Plan, develop, and implement educational, training, and support programs to address clients' needs.
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- Conduct client interviews to comprehensively understand and assess the nature and extent of difficulties.
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- Monitor and track the progress of clients, ensuring regular assessments and documentation.
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- Facilitate referrals to external agencies and resources that can provide additional assistance and support.
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- Evaluate community needs and available resources related to health, welfare, housing, employment, training, and other services for individuals with disabilities.
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- Liaise with community groups, welfare agencies, government bodies, and private businesses to address community issues and promote awareness of available resources.
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- Provide support to families and deliver education and care services for children and disabled individuals in various settings, including adult service units, group housing, and government institutions.
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- Assist young people in resolving social, emotional, and financial problems related to their disabilities.
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- Prepare submissions for funding and resources,



outlining the specific needs and goals of the disability care services organization.
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- Generate reports for government bodies and other agencies to provide updates on the organization's activities and outcomes.
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- Advocate for the rights and needs of individuals with disabilities within the community and relevant institutions.
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- Identify and refer residents to external agencies for additional support when necessary.
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Requirements

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- Must hold a minimum Cert IV in Disability and Diploma in Community Services.
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- Minimum 12 months' experience supporting participants with complex disability needs, including psychosocial disability, intellectual disability, autism, acquired brain injury and physical impairment.
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- At least 12 months' experience implementing positive behaviour support strategies, behaviour observation records, escalation plans and restrictive practice reporting requirements.
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- Minimum 12 months' experience coordinating high intensity support needs, including manual handling, dysphagia support, medication prompting, seizure response, continence support and mealtime management.
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- At least 12 months' experience preparing detailed case notes, shift reports, incident reports, progress summaries, risk reviews and participant outcome evidence for NDIS audits.
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- Willing to learn new skills and adapt your approach to meet the individual needs of the person you support.
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- Effective prioritising, problem solving, time management and decision-making skills.
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- Demonstrated ability to assist with daily programs and organising activities/excursions.
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- Effective communication skills with clients, families, and healthcare professionals.
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- Cultural sensitivity and respect for diverse backgrounds.
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- Have positive past employment work references.
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📌 Disability Services Officer (Yallourn)
🏢 Labour Support Group
📍 Yallourn