Job Description

Onsite Network Engineer (BAU Operations) Industry: Enterprise Networking | Higher Education | Managed Services

n

Are you a hands-on Network Engineer who enjoys solving real-world infrastructure challenges in a large-scale enterprise setting?

n

We're looking for an Onsite Network Engineer to support a local University, providing day-to-day operational support across a complex multi-campus network environment. This is a highly visible role where you'll work directly with stakeholders, support critical network services, and help maintain the stability and performance of one of Australia's largest university networks.

n

What You'll Be Doing

n

n
- Provide day-to-day BAU support for their enterprise network environment.
n
- Troubleshoot and resolve network incidents affecting staff, students, and university services.
n
- Support switching, wireless, network access control, routing, and security services.
n
- Monitor network health, investigate alerts, and proactively identify service issues.
n
- Execute approved network changes and operational improvements.
n
- Work closely with stakeholders, project teams, and senior network engineers.
n
- Assist with campus moves, adds, changes, and operational network requests.
n
- Maintain accurate documentation, support procedures, and operational records.
n

n

What You'll Bring

n

n
- Experience supporting enterprise network environments.
n
- Strong troubleshooting skills across switching, routing, wireless,



and access technologies.
n
- Experience working within Incident, Request, Problem, and Change Management processes.
n
- Strong customer service and stakeholder engagement skills.
n
- Ability to work independently in a customer-facing onsite role.
n
- A proactive and ownership-driven approach to operational support.
n

n

Technology Experience

n

n
- HPE Aruba Switching
n
- Ruckus Wireless
n
- Enterprise Wireless Technologies (Cisco, Aruba, Extreme or equivalent)
n
- Aruba ClearPass (NAC)
n
- Network Switching & Routing
n
- Enterprise Campus Networks
n
- ServiceNow or similar ITSM platforms
n
- Network Monitoring & Operational Toolsets
n
- Network Access Control (NAC)
n
- Firewall and Security Operations
n

n

Highly Regarded (Not Essential)

n

n
- Citrix ADC / NetScaler Load Balancers
n
- Aruba Central
n
- Palo Alto Firewalls
n
- Network Analytics & Reporting Platforms
n
- Experience working in Higher Education environments
n

n

Why Join Us?

n

n
- Work in a dedicated onsite role supporting one of Australia's largest university environments.
n
- Gain exposure to large-scale campus networking technologies.
n
- Collaborate with experienced network, security, and project teams.
n
- Play a key role in maintaining services that support thousands of students and staff.
n
- Join a team delivering both operational excellence and strategic network improvements.
n

#J-18808-Ljbffr

📌 Level 2 Network Engineer, Sydney (New South Wales)
🏢 Nexon
📍 New South Wales