24x7 Systems Support Team Lead - Incident & Ops (Queensland)

24x7 Systems Support Team Lead - Incident & Ops (Queensland)

21 Aug
|
Superloop
|
Queensland

21 Aug

Superloop

Queensland

Job Description

Superloop is seeking a Systems Support Team Leader in Brisbane to helm a 24x7 support Centre, driving triage, incident handling and rapid resolution for critical systems. You will partner with development and third‐party vendors to restore functionality and maintain customer experience.

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You will guide Analysts, ensure proper escalation, and push proactive monitoring with explicit reporting. Strong ITIL, SQL, and cloud/API experience are essential for success.

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📌 24x7 Systems Support Team Lead - Incident & Ops (Queensland)
🏢 Superloop
📍 Queensland

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