Job Description

Senior Administration Officer (Medical Records)

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Step into a 12-month opportunity leading Medical Records at Rockhampton Hospital, where your expertise will help shape how vital health information is managed, protected and used. You'll lead a team, strengthen systems, drive data quality and compliance, and turn opportunities for improvement into better ways of working across the hospital.
n As part of this role, you'll also be available to participate in the after-hours on-call roster when required, helping ensure the smooth management and coordination of the 24/7 Medical Records service.
n We're seeking a confident leader who can navigate complexity, make sound decisions, manage competing priorities and bring people with them through change. If you're analytical, tech-savvy, improvement-focused and ready to make an impact, this is your opportunity to lead in the Senior Administration Officer role.

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About us:

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Rockhampton Hospital provides a range of services to Rockhampton region. Our Destination 2030: Great Care for Central Queenslanders strategy will see Rockhampton Hospital developed as a centre for emergency care, medical inpatient and day surgery excellence. This will optimise outreach services to deliver care closer to home in the Rockhampton and rural communities.

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About the role:

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- Lead Medical Records operations at Rockhampton Hospital, overseeing records management, workflows, staffing, rosters and day-to-day service delivery.
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- Protect data quality and integrity by analysing, validating and auditing health information.
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- Drive compliance and best practice, ensuring health records are managed in line with Australian Standards, legislation, policies and quality and safety requirements.
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- Develop and support staff,



coordinating competency training, performance management, KPIs, career development and continuous improvement across the Medical Records team.
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- Build strong partnerships and improve systems, working with clinical, administrative, IT, coding, revenue and health information teams to improve processes, data accuracy, service quality and operational outcomes.
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About you:

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- Relevant qualifications or experience in Health Information Management, Clinical Documentation, Records Archiving or a Management would be highly desirable.
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- Highly proficient with computer-based information systems, with the ability to work independently, use sound judgement and manage competing priorities.
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- Experienced in leading staff within complex environments while fostering a positive, equitable, safe and ethical workplace.
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- Committed to delivering quality client service, taking initiative and guiding a team to achieve work unit goals efficiently and effectively.
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What we offer:

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Total remuneration value of up to $118,172 p.a. is comprised of:

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- An hourly rate between $47.41 - $52.23 p.h.
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- 12.75% employer superannuation contribution
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- 17.5% leave loading
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Additional Benefits:

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- Ongoing Professional Development and Education Opportunities
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- Flexible Work-Life Balance and Variety
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- Generous Salary Sacrificing Options
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- Paid Parental Leave
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- Employee Assistance Program (EAP)
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- Discounted Private Health Insurance
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- Fitness Passport
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Vaccine Preventable Diseases (VPD) requirements:

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It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

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Applications close: Wednesday, 19 August 2026

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📌 Senior Administration Officer (Medical Records) (Rockhampton)
🏢 Queensland Health
📍 Rockhampton