Trilogy Care Pty Ltd seeks a regulatory complaints specialist to manage cases from investigation through to formal regulator responses. You will gather evidence from multiple sources, build timelines, and draft compliant, timely submissions.
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The role emphasizes accuracy, accountability, and learning from root causes to reduce recurring issues. Ideal candidates bring experience with regulated complaints, a disciplined approach, and comfort using AI tools to enhance efficiency.
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📌 Regulatory Complaints Investigator (Queensland)
🏢 Trilogy Care
📍 Queensland
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