Job Description
With multiple branches across Australia and continued growth across our business, Cash Train are currently looking for motivated and energetic people to join our team.
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We offer a broad range of products and services such as:
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- Small & Medium-Term Loans.
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- Cheque Cashing & Foreign Currency Exchange
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- Buying, selling, and loaning on gold jewellery and electronics at select locations.
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About the Role:
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As a Customer Service Officer (CSO) your role will include:
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- Building rapport with customers from all walks of life.
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- Underwriting loans (secured and unsecured).
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- Resolving any customer queries and enquiries.
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We are currently looking for a CSO to work on a fulltime basis at our Geelong branch.
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Typical hours will be 38 hours per week, generally across 5 days with no weekend work.
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About You:
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To be successful in obtaining this position, you will have:
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- Face-to-face customer service experience & confidence in managing customer expectations.
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- Intermediate computer skills, accurate data entry, and attention to detail.
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- Passion to work towards individual and branch KPIs.
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- Ability to problem-solve and be capable of managing multiple tasks.
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- Self-motivated and driven team player
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- Flexibility to travel to other local branches is highly desirable.
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To help you succeed, we provide a structured initial training program, as well as ongoing development and training.
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- A great entry point into the financial services industry.
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- Excellent training, career growth, and development opportunities available.
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- Close to public transport and shopping.
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- Generous in-store staff discounts
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What's it like to work with us?
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Cash Train provides a supportive team environment for our staff to help us achieve our purpose of 'Giving People a Go'. We offer ongoing training and career development for all roles across the business giving our staff every opportunity to showcase their skills. We pride ourselves on creating a culture where people can be their best, in an workplace that values diversity and flexibility.
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This is an excellent prospect for someone committed to the company'svalues, assisting people from all walks of life, and is looking for a career rather than a job.
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To be considered for this role, you must:
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- Have working rights in Australia.
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- Be willing to obtain a police check.
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📌 Customer Service Officer - Geelong (Yea)
🏢 Commit Co
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