Job Description

Area Manager, Northern Rivers

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Location: Lismore, NSW, AU, 2480

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Requisition ID: 2258

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About Us

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The St Vincent de Paul Society is a leading provider of community support services, whose values it is to shape a more just and compassionate society. We believe our employees are key to our success and offer Learning and Development programs to enhance and grow your career across a range of teams and services. Our employees are recognised for their achievements and offered promotional opportunities on a meritocracy basis within a collegiate and values driven team environment and culture. The Society recognises the value of an inclusive work environment and believes that our diversity is a strength in the work we do with our local communities.

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Your Role

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Ready to step into an exciting multi-site leadership opportunity where retail performance meets real community impact? As Retail Area Manager, you'll lead a portfolio of high volume stores across the Upper North East region - Gumbaynggirr Country, partnering with and leading volunteers to drive sales growth, deliver exceptional customer experiences and build high-performing, community focused teams. This fast paced, hands-on role is perfect for an emerging Area Manager, Cluster Manager or experienced retail leader looking to broaden their leadership capability, develop people and gain valuable regional operations experience within a purpose driven organisation. This is a 12-month max term maternity leave opportunity ideally commencing mid to late July, with travel across the region required, and flexibility to be based in Coffs Harbour, Grafton or Evans Head.

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Your Responsibility

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- Leading, coaching and developing store teams across multiple locations
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- Driving sales growth and achieving store KPI performance targets
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- Creating exceptional customer experiences in every store, every day
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- Embedding robust operational standards and visual merchandising presentation
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- Supporting stores to maximise donations through effective product sorting,



pricing and merchandising
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- Building strong relationships with volunteers and the local community
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- Championing a positive and safety-first workplace culture
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- Using the organisation's mission and values to guide decision-making and leadership
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You Will Need

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- Experience leading teams within retail, hospitality or multi-site operations
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- Strong people leadership skills with the ability to motivate and develop others
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- Confidence managing store performance, KPIs and operational priorities
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- A hands-on, adaptable and solutions-focused approach
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- Commercial awareness and the ability to analyse business performance data
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- Experience working towards sales targets and operational goals
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- A current NSW Driver Licence and willingness to travel throughout the region
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- Qualifications in business, retail or management
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- Experience in large format retail, multi-site operations or community focused organisations
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- Exposure to stock flow, supply chain or operational retail processes
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- Aboriginality – This is a targeted role and we strongly encourage Aboriginal and Torres Strait Islander applications, however, applications from all candidates are welcome and will be considered.
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Please note that a Confirmation of Aboriginality is not required at the application stage. If you would like further information or a culturally safe conversation about the role, please contact Shenayd Stewart – Senior First Nations Recruitment and Retention Partner at [email protected].

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If you're ready to grow your leadership career in a role where purpose meets retail performance, we'd love to hear from you.

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Apply Now

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If this sounds like you, don't wait-apply now we are interviewing applications as we receive them.

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We offer:

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- Supportive Team – Join a welcoming, values-driven team with a strong sense of community.
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- Boost Your Take-Home Pay – Access up to $15,900 in tax-free benefits for everyday expenses.
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- Career Progression – Grow with clear pathways to leadership and internal opportunities.
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- Learning & Development - On-demand training to support your professional growth.
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- Wellbeing Support – EAP and wellness services to support your mental and physical well-being.
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- Inclusive Culture – Thrive in a diverse workplace with active RAP and DIAP programs and supported by a First Nations Staff Network.
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- Leave Benefits – 5 days Sorry Business Leave , Mental Health/Wellbeing Day Off, 16 weeks of paid parental leave, plus access to cultural and study leave to support your personal and professional life.
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St Vincent de Paul Society (NSW) welcomes people from all backgrounds, ethnicities, cultures, and experiences. We are an equal opportunity employer and are committed to engaging a diverse workforce. We encourage applications from Aboriginal and Torres Strait Islanders, people with disability, people from diverse cultural and linguistic backgrounds, people who identify as LGBTQIA+, candidates of any or no religious beliefs and applicants of all ages.

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If you are a candidate with disability please let us know if you require any support to participate in the application and recruitment process.

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The Society is committed to being a Child Secure organisation, further information can be found in the Society's commitment to Safeguarding Children & Young People. Prior to an offer of employment, candidates will be required to complete the pre-employment checks including a Police check & Working with Children check. A health / medical assessment may be required for some roles.

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📌 Area Manager, Northern Rivers (Lismore)
🏢 stvincentd
📍 Lismore